FinOps Manager- US Payroll, Cx

YesterdayHyderabad, India


Amazon is looking for an energetic and enthusiastic candidate to join the fast paced world of Payroll operations. We are not an average retailer and this is definitely not your average payroll position reporting in through Amazon Finance Operations. We'll give you the opportunity to really make a difference to our business. We're looking for exceptional people with outstanding auditing skills, problem solving skills, payroll process combined with payroll system knowledge, and customer service passion.

Amazon seeks a Payroll Manager with at least 8+ years of experience in customer-oriented corporate environment. Payroll is processed on a bi-weekly and monthly basis in multiple states, and this person will perform a variety of technical tasks relative to assigned areas of responsibility including data compilation and support of the Payroll Team.

Responsibilities includes:

Lead a team of 4-8 team managers
Set the vision, direction, and culture of the team
Ensures employees growth & development, set priority, drive motivation & engagement for employees
Monitoring real time service levels and schedule adherence, and holding the team accountable responsible for meeting and exceeding performance targets for the team
Identify the training needs and work with site trainer for people development
Carry out supervisory responsibilities in accordance with's policies and procedures;
Manage workflow, handle escalations, proactively engage resources to address issues and effectively delegate workload across the leadership team


Basic Qualifications
8+ years of relevant experience
Applicant need to be in People Management role
Flexible to work in UK/US shifts

PREFERRED QUALIFICATIONS / MBA / or equivalent degree
Prior experience in Payroll
Good verbal and written communication skills
Prior experience in managing customers service teams

Client-provided location(s): Hyderabad, Telangana, India
Job ID: Amazon-1060965

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