Field Maintenance Manager, HVAC/ Refrigeration

2 months agoRemote


Join us as we redefine the future of physical retail! Our goal is to be Earth's most customer-centric company and we're just getting started. We are looking for people who want to join a newly developing business unit full of ambitious and driven professionals that continue to push the boundaries of reality and improve the daily lives of our customers.

Amazon is seeking a Field Maintenance Manager, HVAC/Refrigeration (R), who will support the program across their region. The right person for this job will be an entrepreneurial self-starter with dedication to seeing projects through to the end. You will have an eye for detail and determination to turn-over high-quality work. You will be an integral part of the team that works cross-functionally between Store Design, Store Operations, Store Construction, Tech, Security, Loss Prevention, and Amazon vendors. If you thrive in an ever-changing environment, then we want to talk to you.

This position will closely manage the technical aspects of HVAC/refrigeration in order to ensure stores maximize equipment uptime and reliability. Critical to success is ensuring high quality maintenance and root cause of HVAC/R issues are determined. This position involves direct contact with both internal and external parties, and this candidate must have a professional demeanor and ability to communicate effectively with business partners at every level, including upper management.

Our ideal candidate is super detail-oriented, well respected in the industry and able to work back from our customer needs. This person is a self-starter, and a creative, critical thinker with an intense curiosity. You must be able to work independently in a collaborative, creative, ever-changing and ambiguous environment. The right person for this position will take ownership of their work, display a great deal of initiation, and possess sound judgment, a great business acumen and a sense of humor.

- Maintains quality standards by inspecting installations and modifications of new heating, ventilation, air conditioning, and refrigeration (HVAC/R) equipment and Emergency management Systems (EMS); ensuring contract compliance; and identifying and reporting deficiencies.
- Ensures working order of heating, ventilation, air conditioning, and refrigeration (HVAC/R) and Emergency management Systems (EMS), and direct digital control (DDC) by troubleshooting, diagnosing, maintaining, and repairing equipment through service contractors; overseeing major and minor preventive maintenance; and managing district workload with external service providers.
- Ensures financial sustainability by compiling and reporting budget information; requesting replacement equipment for Facilities; submitting warranty claims; reviewing journals and invoices; conducting price comparisons of refrigerant, parts, and travel related costs; and developing scopes of work for projects (for example, rooftop unit (RTU), condenser coil replacements).
- Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
- Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.


• Associates' degree in Engineering, Architecture, Construction Management, or related field OR 2 years' experience in facilities management, construction management, mechanical maintenance, engineering, or related area.
• Ability to conduct financial business case analysis / translate information into useful formats and draw conclusions
• Familiarity with business process documentation and improvement
• Excellent written and oral communication skills and the ability to meet tight deadlines and prioritize workloads
• Able to work with technical and non-technical business owners/partners to overcome obstacles and deliver results
• Provide business decision support and participate/lead special projects
• Strong organizational skills
• Self-motivated, able to work both independently and collaboratively within a team as projects dictate
• Able to travel up to or beyond 50% based on project work load


• Bachelors degree in Engineering, Architecture, Construction Management, or related field
• Creative, critical thinker with advanced analytical skills
• Ability to work within an ambiguous environment and manage change
• Familiarity with business process documentation and improvement
• Provide business decision support and participate/lead special projects
• Self-motivated, able to work both independently and collaboratively within a team and cross-functionally as projects dictate

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit