Data Center Technician -, Sterling VA

Description

As a Data Center Technician, you are a primary resolver for your support team, and are skilled at troubleshooting one or more operating systems. You are able to troubleshoot and solve all but the most complex infrastructure issues. Issues are escalated to the appropriate resolver groups when necessary. You create and maintain documentation on technologies you support and are able to convey SOPs to junior staff. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.

You are able to execute small projects on your own and work with your manager in planning and executing larger local projects. You act as an escalation point for junior technicians. You understand all aspects of the equipment you support. You are able to delivery results within scope and tight deadlines.

Basic Qualifications

  1. Basic Qualifications

Ideal candidates need to be familiar with the following:

  • IT Hardware Concepts:

o RAID

o SAN

o x86 Architecture

o SCSI

  • Linux/Unix Administration:

o Boot Process

o GRUB/LILO

o File Systems

o Network device and protocol configuration

o Directory Structure

o Performance Management/Troubleshooting

o Base Operating System Install

o Scripting: Perl, Python, Bash

o Core OS Services: ssh, telnet, ftp, nfs, dns, dhcp, samba, ldap, cvs

  • Networking Protocols (OSI Model)
  • Copper/Fiber Optic Testing/Cabling Standards
  • Amazon.com Data Center's are 24x7 environments. All interested candidates must be willing to work rotating shifts (day/night) as well as weekends. Data Center Technicians are also required to wear a pager for communication, information, emergency, and on-call situations.
  • All candidates must possess a valid driver's license, their own vehicle, and will need to pass a driving record check to operate company vehicles. Travel between sites/locations during the workday may occur.
  • Employment for all candidates is contingent upon pass a background check.
  1. Physical Requirements for the Data Center Operations
  • Walk jobsites in uneven terrain.
  • Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch.
  • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more.
  • Carry objects weighing up to 40 pounds for short distances.
  • Work shifts longer than eight hours in duration.
  • Respond to off hour emergency calls.
  • Coordinate body movements when using tools or equipment
  • Reach and stretch to position equipment and fixtures while maintaining balance
  • Occasional bending or twisting of the body
  • Perform physical tasks all day without becoming overly tired
  • Use hands to manipulate small wires and objects
  • Apply muscular force quickly to objects and equipment
  • Push or pull heavy objects into position
  • Work in a noisy areas with hotter and colder temperatures than standard office environmental conditions.
  • Occasional work in tight and/or narrow spaces, such as under raised floors

Preferred Qualifications

  1. Preferred Qualifications
  • Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus.

HP, Dell, ZT, Foxconn, Super Micro, SGI etc.

  • Networking experience with CCNA and/or Network+ certifications is a plus.
  • Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).
  • Data Center Technicians are required to possess or obtain within three months of hire, an APS certification on the Proliant products and a CompTIA Server Plus Certification.

Education:

Associate's degree in IT-related field plus two years of progressively responsible experience preferred


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