Data Center Technician I

Description

We're looking for Data Center Technicians to join our growing team within infrastructure operations. Scope of work includes troubleshooting and repairing servers with hardware and network issue. Work involves hardware diagnostic and replacement of failed components. Must be able to work effectively with minimum supervision and handle multiple priorities.

Technician will provide operational support of our Seattle Area Data Centers. They'll be responsible for day to day incident management of servers and networking equipment. project work and capacity management. The engineer will work closely with the Data Center Manager on projects scheduling and directing work for junior technicians and associates

Basic Qualifications

  • Manage work and priorities through ticketing system and coordination with Data Center Manager
  • Provide leadership to junior members
  • Perform hardware troubleshooting and component replacement
  • Collaborate with outside teams to resolve customers issues
  • Participate in on-call rotation and provide after-hours support as needed
  • Creation of standard operation procedures and knowledge articles
  • Highly organized and able to coordinate with other team members
  • Provide creative solutions to reoccurring problems and capacity demands.
  • Some travel may be required

Preferred Qualifications

  • Hands on experience with x86 architecture based systems
  • Experience with Linux or similar OS
  • Good knowledge of network design and protocols
  • Understanding of storage devices
  • Understanding of scripting languages
  • Must exhibit good communication and grammatical skills
  • Must be capable of lifting 35lbs
  • Must have valid driver's license and their own vehicle
  • Must be able to pass background check and drug test
  • Must be able to obtain a CompTIA ServerPlus within first 3 months of hire date
  • Must be able to function well under pressure with multiple priorities

Amazon is an Equal Opportunity-Affirmative Action Employer - Female/Minority/Disability/Veteran/Gender Identity/Sexual Orientation


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