Data Center Technician
We are looking for Data Center Technicians to join our rapidly expanding team. This position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.
All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space.
ll candidates should exhibit the following:
Ability to exhibit good written and oral communication skills
An Advanced understanding of Computer Hardware, including troubleshooting and repair skills.
A Working understanding of Linux Operating Systems.
A Working understanding of Computer Networking.
A Working understanding of Storage Devices.
Proven experience in problem solving and addressing customer service related issues by working with the customer and other internal teams
This position has a physical component. Candidates should be able to lift up to 50lbs and may need to work in cramped spaces or elevated locations.
A valid driver's license and vehicle is required.
This is a Day Shift position. Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide afterhours support as needed
Preferred candidates would have:
Previous Data Center or IT experience (preference of 2-4 years)
Knowledge of Perl, Python, Bash, or other scripting languages.
An Associate's or Bachelor's Degree, or equivalent experience in an IT related field.
Proven experience managing work and priorities through a ticketing system and coordination with Manager
Experience leading small teams to assign priorities and train. (Provide leadership to junior members)
Experience in root analysis to identify reoccurring problems and/or inefficiencies in processes
Experience creating standard operation procedures and knowledge articles
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