Corporate Communications Specialist


Amazon is seeking a highly-intelligent, high-judgment, self-motivated, and creative professional to join the team responsible for identifying and rapidly responding to emerging topics and other critical corporate communications issues. The ideal candidate will have issues management experience, an extremely strong bias for action and sense of ownership, and be energized by identifying and rapidly responding to a wide range of complex issues involving multiple internal and external stakeholders. This person will be able to effectively work within a small team, while rolling up their sleeves and getting stuff done – no detail will be too small and they'll never say "that's not my job". They'll obsess over details, display poise and sophistication in fast-moving situations, embrace ambiguity, be able to become extremely smart on complex issues and then effectively educate the team and senior leaders, quickly prepare and distribute issue reports, manage and maintain all team systems, and deliver results.

Core Job Responsibilities:

  • Build, monitor, and maintain highly effective media and social media monitoring processes and tools;
  • Own creating and distributing regular reports to a multiple stakeholders on a wide range of issues – sometimes managing several reports on different issues in parallel;
  • Be the front line owner for quickly spotting, flagging and correcting misinformation across multiple channels;
  • Help the team prepare internal and external messaging, manage approvals, and manage distribution of that messaging to various audiences;
  • Help the team maintain messaging databases on various complex topics;
  • Exercise extremely high judgment, particularly in narrow timeframes;
  • Earn trust and effectively communicate with a wide range of internal stakeholders across all functions and levels;
  • Think and communicate clearly – formulate a clear point of view on complicated issues and create a concise and well-written narrative to express it;
  • Deal with ambiguity – have a bias for action and form a cohesive and effective outcome from potentially incongruous facts (or lack thereof) and individual perspectives;
  • Roll up sleeves and get work done, even when at times it's outside the scope of the job;
  • Pay painstaking attention to important details; and
  • Work hard and smart.

Basic Qualifications

  • Bachelor's degree
  • Minimum of 3 years of public relations experience
  • Minimum of 2 years of experience on rapid response issues management
  • A track record of effectively owning process creation, management, and improvement
  • Experience building robust communications programs and delivering results
  • Excellent writing and verbal communications skills

Preferred Qualifications

  • Issues management experience at a public company, ideally a large and well-known brand
  • Consumer, technology, and B to B PR experience

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