Control Systems Lead



A proactive Controls System Lead (CSL) is responsible for support within the fulfillment center operations, focusing on maintaining, troubleshooting and modifying material handling controls systems equipment to ensure operational performance of material handling equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs.


  1. Maintain, troubleshoot and modify software programs for material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems.

  2. Act as first level escalation support for the CST teams. Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.

  3. Monitor MHE metrics and partner with facilities/operations for system performance issues both within assigned FC and with like systems in similar FC systems.

  4. Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems.

  5. Perform and Utilize FC System Assessments to assess material handling system performance.

  6. Partner with Facility Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building.

  7. Utilize FC network support resources for guidance and assistance, and provide assistance to peers, as needed.

  8. Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts and work closely with operations and engineering to ensure a thorough understanding of impact to systems.

  9. Train and develop CSTs on controls systems concepts and procedures

Basic Qualifications

Associates degree in electronic technology or related field or 5 years equivalent experience

Ability to identify, maintain, troubleshoot, and modify AB RS LOGIX 5000 PLC's and PLC components

Ability to identify, maintain, troubleshoot, and modify Robotics system components and controls

Ability to identify, maintain, troubleshoot, modify and program HMI components

Ability to identify, maintain, troubleshoot, and modify control network components

Ability to identify, maintain, troubleshoot, and modify Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components.

Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems

Understand concepts and messaging protocols within Warehouse Management System Software

Understand concepts and messaging protocols within Warehouse control systems concepts

December 2015

Ability to execute project tasks assigned.

Reasoning, analytical and problem solving skills

Ability to interpret and modify drawings both mechanical and electrical

Ability to identify, maintain, and utilize SCADA systems and KPI's

Ability to train others with lesser skills

Ability to access all levels and areas of the facility

Ability to interpret and understand policies and procedures and relate them to others

Preferred Qualifications

Bachelor's degree in Electrical Engineering or related field or equivalent experience

Systems controls knowledge or programming experience

Field service engineering experience

Systems trainer or training experience

Experience supporting a wide range of different conveyors and sortation systems

Experience with advanced automation controls systems

Experience with industrial robotics

Experience with ASRS systems

Project management experience

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Meet Some of Amazon's Employees

Mae M.

Senior UX Designer

Mae integrates human-centered design into tools that enable business partners to operate efficiently and intuitively. She analyzes customer needs and pain points to improve designs.

Heather Z.

Director of Alexa Engagement

Heather focuses on building great customer experiences for Alexa users. She heads a team of technical and creative professionals who bring the product to life.

Back to top