Cabling Infrastructure Technician


At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally bright, talented, and driven people. If you would like to help us build Amazon Web Services, this is your chance to make history.

The Data Center Global Services organization is looking for a Senior Lead Cable Technician with strong leadership skills and a progressive career history in structured cabling. Our Cabling Infrastructure team is responsible for driving low voltage structured cabling across the Amazon data center platform.

This role offers challenge and opportunity for experienced cabling professionals. The ideal candidate will be passionate about customer experience, drive global innovation through structured cabling contributions.

Role Responsibilities and Requirements:

  • Direct oversight of installation and maintenance of copper and fiber cable infrastructure
  • Report current status via ticketing system, status reports, and email
  • Manage multiple concurrent interdisciplinary projects and ability to lead or work in a team
  • Provide training for technical staff and develop standard operating procedures for network operation. Maintain accurate records and document problems and processes
  • Exhibit quality workmanship on all work and maintain site cleanliness
  • Manage, check and coordinate all materials to be delivered to site daily
  • Ensure that the assigned projects Data Center Technicians understand all safety and badging procedures onsite and that it is conveyed to the onsite team
  • Ensure that the Data Center Technicians comply with all installation practices
  • Conducts daily meetings with team and project goals/tasks for Lead Techs
  • Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch
  • Work in noisy areas with hotter and colder temperatures than standard office environmental conditions
  • Occasional work in tight and/or narrow spaces, such as under raised floors
  • Full project ownership with ability to overcome adverse conditions and manage to a successful outcome

Basic Qualifications

  • Extensive knowledge of cable infrastructure installation and testing
  • Ability to direct team members in installation and relocation of network equipment and cabling on a large-scale basis
  • Experience working with various networking hardware such as multiplexers, routers, and switches a plus
  • Experience managing cable test management software, such as Fluke linkware, to maintain an accurate Cabling infrastructure database
  • Experience with fault isolating and troubleshooting cabling within live networks including LAN and WAN
  • Excellent written and spoken interpersonal communication skills
  • Understanding of test equipment (Power Meter/light source, OTDR, VFL, network analyzer, Copper/Fiber cabling test equipment)
  • Proficiency in Microsoft Office, Excel, and Outlook to document track and manage projects
  • Must work well with little supervision individually and in a team environment
  • All candidates must possess a valid driver's license, their own vehicle, and will need to pass a driving record to check to operate company vehicles
  • Supervises technicians and lead technicians and provides on-the-job training when required
  • Provides regular feedback on the performance of these technicians and lead technicians
  • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more
  • Must be able to direct a team effectively and efficiently

Preferred Qualifications

  • Minimum 5-8 years of structured cabling experience
  • Minimum of 3 years data center structured cabling infrastructure
  • Minimum 3-5 years experience leading group of technicians
  • Ability to work efficiently with high pressure tight deadline projects
  • Ability to lead and mentor team onsite to achieve goals
  • General comprehension of the various components and sub-components of data center infrastructure
  • Ability to read and understand CAD drawings
  • BICSI Certification preferred

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