Amazon Restaurants - Supply Chain Program Manager


Hungry? Ordering food just got easier with the introduction of Amazon Restaurants! One of Amazon's latest innovations, Amazon Restaurants enables customers to order meals from top rated restaurants in their area. Following the product debut in our launch market, Amazon Restaurants is rapidly expanding in regions across the US, offering Amazon customers increased selection and convenience. The Amazon Restaurants business offers an entrepreneurial environment where innovating independently, launching quickly, and having fun are paramount.

Amazon Restaurants has a culture of data-driven decision-making, and requires analysis that is timely, accurate, and actionable. We are looking for a top-notch product-minded Business Analyst who excels in analyzing data from multiple sources, can make sense of the results, and is able to communicate findings to senior leadership to help define our business strategy with actionable insights. As a Sr. Business Analyst, you will be building the analytics framework that will power our new products and initiatives across the business. You will be the go-to person for insights on one or more of the Amazon Restaurants business units such as Marketing, Product, Operations, and Sales.

In this role, you will:

  • Analyze metrics, reports, analyses, and dashboards to drive key business and product decisions
  • Based on analysis refine existing models and recommend improvements and new features to measure the downstream impact of our business
  • Work with product managers to define the product strategy and priorities
  • Collaborate with applied scientists and software engineers to develop and productionalize machine learning prediction models for real time order forecasting, personalization, driver route optimization and performance tracking
  • Work closely with Marketing team to develop customer segmentation and retention models
  • Drive deep statistical analyses to answer top business questions such as optimal selection, personalization strategies, and delivery cost optimization
  • Work with Sales leadership to come up with expansion strategies
  • Effectively balance scalability, performance, accuracy, and business needs in design decisions
  • Combine expert knowledge of statistical methodologies and analysis with advanced programming skills to support complex analyses
  • Be the champion of high standards for data collection, reporting and analysis across the team
  • Be a consultant for the leaders across the business in driving key strategic decisions

The right candidate:

  • Has a proven track record of handling complex and large data sets, and translating data into actionable insights to drive business decisions
  • Possesses excellent communication skills and business understanding with the ability to influence leadership and partner teams
  • Has a solid background in efficient and scalable data mining, along with the ability to utilize data in analyses and statistical modeling
  • Enjoys partnering with business owners to identify the right questions to answer, and analyze data to answer them
  • Can lead and driver programs with virtual teams to drive business objectives
  • Enjoys mentoring and developing other engineers on the team

Basic Qualifications

  • Bachelor's degree in Stats, Mathematics, Economics or related discipline
  • 5+ years of relevant experience with business analytics and statistical modeling
  • Proficiency in SQL and performance optimization
  • Ability to understand business strategy, and provide business analysis
  • Working knowledge of SAS or R
  • Excellent verbal and written communication skills

Preferred Qualifications

  • Master's degree or higher with additional experience
  • Experience with Tableau and Redshift
  • Experience with web analytics
  • Hands-on experience with developing forecasting models
  • Experience with Python or Java to process data

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

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