Product Manager

Alto is a mission-driven health-tech startup redesigning the pharmacy experience to deliver patients better service, better care, and better health outcomes. Alto’s technology platform enables seamless care coordination between patients, physicians, and the Alto pharmacy care team. Our products include the patient-facing app on web and mobile, a provider web dashboard for doctors to receive patient info and updates, and the care platform used by Alto’s internal team to serve and communicate with patients. From hand-delivering medications to patient homes and hospital rooms, to managing insurance paperwork, to proactively following up with patients, Alto is building the world’s most patient-centric pharmacy.

As one of Alto’s first Product Managers, this is a unique opportunity to shape the culture and processes for our growing team who come from a variety of companies such as Facebook, Apple, Amazon, 23andme, and Optimizely to name a few. As a Product Manager at Alto, you will build products to maximize positive impact on patient outcomes, grow Alto’s business, and ultimately set a new bar for a world-class patient experience in healthcare.

In your 1st month, you will have the opportunity to deep dive into our business, products, and operations. You will gain an understanding of the tools and processes we use to serve patients by shadowing all the pieces of the experience, from patient intake to billing to delivering orders. In your 2nd month, you will research, define requirements, and scope your first project. By the 3rd month, you will be fully integrated with the team and processes, and contributing if not leading the execution of one project.


Responsibilities of Alto’s Product Manager:

  • Deeply understand users’ pain points (e.g. patients, providers, care specialists) and Alto’s business goals, in order to prioritize product investments to drive highest impact. This includes conducting user research, competitive analysis, and soliciting product feedback.

  • Defining the product strategy and roadmap, and gathering requirements for your respective product area. This includes developing product proposals and specifications for engineering, design, operations, clinical teams.  

  • Collaborating closely with a cross-functional team of leadership, engineering, design, clinical and operations experts to build world-class products. This includes working with both internal and external partners to ensure alignment of goals, transparent communication, and identifying critical dependencies and risks.

  • Leading project teams from concept to execution to launch. This includes defining the project scope/hypothesis, goal and metrics, timeline, and leading the impact analysis to inform future product improvements and investments.

You are an ideal candidate if you:

  • Have 3-5+ years of professional work experience as a product manager
  • Have a technical or engineering background (e.g. BA/BS degree in Computer Science, Mathematics, Stats, or related technical field)
  • Are deeply passionate about solving real user problems with creative and delightful solutions
  • Love breaking down complex problems, thinking strategically, and making data-driven decisions
  • Drive results through impeccable organization and ruthless prioritization
  • Enjoy collaborating and influencing across different cross-functional teams
  • Thrive in a dynamic fast-paced entrepreneurial environment. You're unafraid to dive into an unfamiliar problem but humble enough to make mistakes and iterate
  • Believe in Alto’s mission and embodies our company values

Want more insight into what motivates us to save patient lives? Learn about our key values here: 

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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