StratOps-Data Analytics-Cons I

Where good people build rewarding careers.

Think that working in the insurance field can't be exciting, rewarding and challenging? Think again. You'll help us reinvent protection and retirement to improve customers' lives. We'll help you make an impact with our training and mentoring offerings. Here, you'll have the opportunity to expand and apply your skills in ways you never thought possible. And you'll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Summary

Job Family Summary
The Data Analytics job family is responsible for collaborating with clients to make objective customer-focused and data-driven decisions by providing analytical insight, actionable data and recommendations. They are also responsible for projects, providing analytics support, and serving in a consultant role across Operations.

Job Summary
The Consultant I is responsible for breaking down business problems (i.e. key drivers for trends such as volume increases, low cycle times, decreases in quality, etc.) into structured analysis by assessing the requirements and/or business impact to arrive at recommended solutions in operational analytics. With limited guidance, the consultant will independently provide an understanding of data to produce insights and actionable recommendations to Operations business partners/leaders in the form of analytic projects, striving to positively impact and influence operational efficiencies and business decisions. The consultant will have a passion for problem solving, comfort with ambiguity and the ability to think conceptually, analytically and creatively.

Key Responsibilities

Key Responsibilities

  • Coordinates projects and program execution.
  • Develops and implement analytical and/or statistical methodologies for evaluating Operations processes, business problems, and/or ROI of products and services.
  • Assists in identifying actionable insights and recommendations to influence the direction of the business by effectively communicating results across functional groups.
  • Assists in developing analytics "story" and visual presentation strategies to ensure data is conveyed in meaningful and interpretive formats for all audience levels.
  • Analyzes structured and unstructured data from a number of sources to identify drivers
  • Provides recommendations and forecasts operational volume for work conditions and staffing models
  • Reviews results, identifies variances to planned performance, analyzes causes of variance and make actionable recommendations to frontline leaders
  • Performs data analysis and evaluates trend analysis using statistical methods
  • Identifies data elements needed to support business objectives and improve programs.
  • Integrates technical knowledge with business processes and functions
  • Presents insights and findings on major projects to senior leadership. Effectively communicates logic and technical processes supporting the analytic solutions.

Job Qualifications

  • Bachelors degree in a quantitative discipline (applied mathematics, statistics, computer science, operations research or related field) and 2-4 years of related experience
  • Knowledge of project management and process modeling (PMBOK, waterfall, agile, BPM, Lean). Coordinates projects and program execution.
  • Knowledge of statistical analysis software (R/SAS/SPSS)
  • Experience (6 months - 1yr) with conducting descriptive statistics and exploratory data analysis (univariate, bivariate, distribution, correlation, histogram, scatter, box plots, trend lines, text mining)
  • Intermediate level skill in Microsoft Excel (ex. sum function, charts, sorting, filters)
  • Knowledge of data management and data visualization software (Business Objects, Tableau, SQL)
  • Knowledge with relational databases and data warehouses (Oracle, Teradata)
  • Strong communication skills and the ability to simplify complex technical ideas
  • Intermediate time management skills including ability to handle multiple projects, prioritize and organize

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary - but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

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Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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