Experienced Field Auto Adjuster - $5,000 Sign-on Bonus!

Where good people build rewarding careers.

Think that working in the insurance field can't be exciting, rewarding and challenging? Think again. You'll help us reinvent protection and retirement to improve customers' lives. We'll help you make an impact with our training and mentoring offerings. Here, you'll have the opportunity to expand and apply your skills in ways you never thought possible. And you'll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

What You Will Do

  • Make and maintain a connection with the customer by understanding and meeting their needs; serves the customer with empathy; and follows up to ensure that customer needs have been met
  • Research and respond to moderately complex customer communications, concerns, conflicts or issues
  • Summarize documents and enter into claim system notes
  • Document a claim file with notes, evaluations and decision-making process
  • Investigate moderately complex files, reviews damage, takes photos, and determines reparability or total loss
  • Prepare damage estimates for moderately complex claims and locates parts
  • Prepare, review, reconcile and/or approve supplements
  • Condition vehicles and prepares report for customer
  • Determine valuation of salvage
  • Evaluate diminished value in a moderately complex claim
  • Process claims payments
  • Initiate system generated checks and pays appropriate parties

What we offer:
  • Competitive salary based on prior experience
  • Company car
  • Laptop and cellphone
  • Generous Paid Time Off, 401(k) and pension
  • The freedom to work from home
  • Medical, dental, and vision coverage
  • Wellness incentives
  • Tuition reimbursement (starts day 1)
  • Volunteer opportunities
  • You can view all Allstate benefits @ https://allstategoodlife.com Negotiate and settle moderately complex claims in accordance with business unit best practices


Job Qualifications

Working environment
Please note that, since this is a field service position, you will need to have a valid driver's license and a reliable vehicle. This is a demanding field position that will require you to travel within the territory as much as 75% of your working time. As a result, you must be willing to work some weekend and extended hours if necessary.

Ideal Qualifications
  • Bachelor's degree in related field preferred or equivalent experience.
  • 3 - 5 years of prior auto claims handling experience strongly preferred
  • Prior experience using auto estimating software, CCC Pathways, Audatex, Mitchell, etc. strongly preferred
  • Experience investigating evaluating, negotiating and setting moderately complex claims strongly preferred
  • Excellent written and verbal communication skills with a passion for helping others.
  • Strong organizational and computer skills.
  • Persistence and the ability to work through and solve problems.
  • Bilingual candidates are strongly encouraged to apply
  • Military candidates are strongly encouraged to apply
  • Military experience is a plus
  • Has and maintains all appropriate licenses and registrations for the role per state requirements


The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary - but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

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Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.


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