Experienced Field Auto Adjuster $2,000 Sign on Bonus

Where good people build rewarding careers.

Think that working in the insurance field can't be exciting, rewarding and challenging? Think again. You'll help us reinvent protection and retirement to improve customers' lives. We'll help you make an impact with our training and mentoring offerings. Here, you'll have the opportunity to expand and apply your skills in ways you never thought possible. And you'll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

Allstate Insurance is changing the way the insurance industry looks and we want you to be part of our growing team! Our hyper focus on creating extraordinary customer experiences, establishing connections through technology, and using continuous improvement is transforming how we settle insurance claims.

Auto accidents are usually unnerving and unique. So, it takes someone special to put the pieces back together for our customers.

This is the opportunity you've been looking for to truly impact someone's life! Start your claims professional career today as a Field Auto Adjuster in Portland, OR and be part of our dynamic team!

A Day in the Life:
• Communicate empathetically with customers and help them through the process in a fast, fair and easy manner.
• Confirm location and complete an assessment of customer's vehicle including inspecting damages, taking photos, locating parts, and writing estimate.
• Utilizing the latest technologies, virtually handle claims from your home office.
• Provide copy of estimate to customer and / or to the repair facility and issue payment for damages if warranted
• Upload photos and estimate and document file with notes regarding decision-making process
• As needed, evaluate the total loss value of a non-repairable vehicle for customers, assess salvage value, and settle total loss
• Negotiate claim settlements with customers in accordance with business unit standard methodologies.
• Use data and analytics to tell a story and influence decision making
• Flexibility to work in a variety of environments - independently, within a team, face-to-face, and virtually.

As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license. If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.

Since this is a field role, you will also need a driver's license and reliable vehicle. This is a demanding field position that will require you to travel within the territory as much as 75% of your working time. As a result, you must be willing to work some weekend and extended hours if necessary.

If offered the role, you may go to one of our regional training centers for training in our state of the art facility within your first two months at Allstate. You will work with other Allstate employees to learn standard processes, answer any questions you have and make career connections.

Job Qualifications

You're a great Match for this Role if:
• You have three or more years of estimating experience
• You have prior experience using an auto estimating program such as: CCC One, Audatex, or Mitchell
• You enjoy the ability to work independently starting your day from home, and traveling to various locations to restore peoples' lives' through outstanding customer service
• View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions
• You're an empathic, upbeat and friendly self-starter
• You're excited about solving problems and coming up with creative solutions
• You're organized and able to multi-task in a fast-paced environment
• You're known for clear and professional communication - both written and verbal
• Being bilingual and/or having prior military experience is a plus

We Offer:
• Company Vehicle (vehicle dependent on mileage and area of coverage)
• Company provided laptop and smart phone
• A culture of learning where you can expect to develop foundational skills for the future
• Opportunities for both personal and professional development
• Leadership teams that are communicative and understanding
• Impactful work by serving customers and the community in times of need
• A culture in which you dress for your day
• Recognition and advancement opportunities
• Paid Time Off, 401(k) and pension
• Medical, Dental, and Vision coverage
• Learn more about Allstate benefits @ https://allstategoodlife.com

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary - but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the "EEO is the Law" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.


Back to top