Entry Level Inside Liability Adjuster

Description :

Where good people build rewarding careers.

Think that working in the insurance field can't be exciting, rewarding and challenging? Think again. You'll help us reinvent protection and retirement to improve customers' lives. We'll help you make an impact with our training and mentoring offerings. Here, you'll have the opportunity to expand and apply your skills in ways you never thought possible. And you'll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

Start your professional career path as an Inside Liability Adjuster with opportunities nationwide for advancement!

Every day, as an Inside Liability Adjuster you come to work at a beautiful and updated office in Bothell, WA where your team of skilled auto technicians, medical adjusters, leaders and peer investigators work together and are committed to deliver our good hands promise and help restore the lives of our customer's following an auto accident. Utilizing your excellent customer service skills, you will help guide customers over the phone through the claims process by investigating what happened in an accident and ensuring that their claims experience is a smooth as possible. Here you will find a jean casual work environment and peers that are focused on serving our customers while supporting each other and having fun. Extensive paid training, including a week training workshop at Allstate's home office in Chicago, IL will prepare you to analyze police reports, obtain formal recorded statements and make educated and evidence based decisions regarding responsibility and becoming familiar with how to handle a variety of situations that may arise while handling claims.

Your key responsibilities:

  • Delivering exceptional and courteous customer service
  • Investigating, evaluating, and negotiating claims to ensure a positive customer experience
  • Accurately documenting claim information using Allstate's state-of-the-art NextGen claims system
  • Working collaboratively with a team in a fast-paced environment
  • Achieving targeted performance goals to support Allstate's industry leading operation standards

Your compensation and other important information:

  • Starting salary range: $42,200 - $46,100, salary paid commensurate with experience
  • Competitive salary and pay raises based on performance
  • 401k match PLUS pension
  • Generous paid-time off (PTO) program up to four weeks during your first year
  • Paid training and ongoing development opportunities
  • Employee discounts, including Allstate auto, home and life insurance and more
  • Wide-ranging wellness programs to help you balance your work and personal life
  • BENEFITS START FROM DAY 1

Begin a challenging and rewarding career in claims!

This is your opportunity to use your compassion and critical thinking to assist in making a meaningful difference in our customer's lives. Join the thousands of people who work in the claims industry, managing a vast amount of wealth across the country. It is engaging work that will require you to analyze data, evaluate facts, evidence and negotiate solutions to complex scenarios. Every day presents learning and growth opportunities. You will be exposed to a variety of specialized industries, including legal, medical, and property, as well as advanced computer and IT systems. In the process, you will acquire a broad range of professional skills and experience that will be applicable and highly valuable in your career journey.

Job Description

Start your professional career path as an Inside Liability Adjuster with opportunities nationwide for advancement!

Every day, as an Inside Liability Adjuster you come to work at a beautiful and updated office in Bothell, WA where your team of skilled auto technicians, medical adjusters, leaders and peer investigators work together and are committed to deliver our good hands promise and help restore the lives of our customer's following an auto accident. Utilizing your excellent customer service skills, you will help guide customers over the phone through the claims process by investigating what happened in an accident and ensuring that their claims experience is a smooth as possible. Here you will find a jean casual work environment and peers that are focused on serving our customers while supporting each other and having fun. Extensive paid training, including a week training workshop at Allstate's home office in Chicago, IL will prepare you to analyze police reports, obtain formal recorded statements and make educated and evidence based decisions regarding responsibility and becoming familiar with how to handle a variety of situations that may arise while handling claims.

Your key responsibilities:

  • Delivering exceptional and courteous customer service
  • Investigating, evaluating, and negotiating claims to ensure a positive customer experience
  • Accurately documenting claim information using Allstate's state-of-the-art NextGen claims system
  • Working collaboratively with a team in a fast-paced environment
  • Achieving targeted performance goals to support Allstate's industry leading operation standards

Your compensation and other important information:

  • Starting salary range: $42,200 - $46,100, salary paid commensurate with experience
  • Competitive salary and pay raises based on performance
  • 401k match PLUS pension
  • Generous paid-time off (PTO) program up to four weeks during your first year
  • Paid training and ongoing development opportunities
  • Employee discounts, including Allstate auto, home and life insurance and more
  • Wide-ranging wellness programs to help you balance your work and personal life
  • BENEFITS START FROM DAY 1

Begin a challenging and rewarding career in claims!

This is your opportunity to use your compassion and critical thinking to assist in making a meaningful difference in our customer's lives. Join the thousands of people who work in the claims industry, managing a vast amount of wealth across the country. It is engaging work that will require you to analyze data, evaluate facts, evidence and negotiate solutions to complex scenarios. Every day presents learning and growth opportunities. You will be exposed to a variety of specialized industries, including legal, medical, and property, as well as advanced computer and IT systems. In the process, you will acquire a broad range of professional skills and experience that will be applicable and highly valuable in your career journey.

Job Qualifications

  • Four-year college degree preferred
  • Excellent written and verbal communication skills
  • Strong organizational and computer skills
  • Ability to be a self-starter and work independently
  • Persistence and the ability to work through and solve problems
  • Bilingual candidates are strongly encouraged to apply

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please see the notice regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please seethe notice regarding the Los Angeles Ordinance.

It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.

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