Enrollment Services-Sr Consultant

Description :

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Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

Enrollment Services supports the operations necessary to enroll Allstate Benefits products on internally managed enrollment technology solutions.

This role supports development and maintenance duties of the Enrollment Services team. Responsibilities include new product development, AB enrollment form account and product configuration on in-house managed technology, Census maintenance, enrollment scenario testing, end user access protocols, report configuration and delivery.

The Sr. Consultant interacts with Enrollment Services leadership and requires customer facing activities. The Sr. Consultant would also interface with Enrollment Operations to manage file processing requirements of designated enrollment systems. In addition, the Sr. Consultant would coordinate with QA, Product Support and Actuary units to insure proper setup and compliance is adhered to for file processing purposes within Allstate managed enrollment tools. The position would also have direct manager accountabilities for junior team members.

Key responsibilities:

  • Ensure that all the system development/enhancement work undertaken keeps the customer and business operations in mind.
  • Ensure that documentation for the system and/or processes the business area owns/supports is comprehensive and adequately maintained.
  • Remediate system issues affecting downstream processing
  • Oversees technical implementations of voluntary benefits programs with Employers and Vendors for the Selerix technology platform
  • Configure EDI parameters for AB production files
  • Collaborate closely with internal business areas, field sales distribution, implementation, finance, compliance, underwriting, new business, customer service and IT, to effectively recognize and solve case level enrollment strategy issues and corporate initiatives
  • Mentor junior team members

Job Qualifications

  • Bachelor’s degree preferred in the Computer Science or Business related fields or related work experience
  • Good oral and written communication skills required
  • 3+ years of experience in account set up and EDI maintenance employee benefits
  • Project management skills – 3 to 5 years of experience managing multiple projects
  • Working and understanding of the voluntary benefit enrollment process
  • Working knowledge of SQL, J-Script and HTML5
  • Working knowledge of MS Office Suite (Excel, Word, Access and Outlook)

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life — including a generous paid time off policy.

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Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please see the notice regarding the San Francisco Fair Chance Ordinance.

It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.


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