Encompass Entry Level Inside Liability Adjuster

Where good people build rewarding careers.

Think that working in the insurance field can't be exciting, rewarding and challenging? Think again. You'll help us reinvent protection and retirement to improve customers' lives. We'll help you make an impact with our training and mentoring offerings. Here, you'll have the opportunity to expand and apply your skills in ways you never thought possible. And you'll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

Encompass Insurance has an exceptional career opportunity for an Inside Auto Liability Adjuster in Woodridge, IL!

Do you have a passion for investigation and customer service? Combine your skills of working with people and investigation!

Our customers need us the most when an accident happens. As an Encompass Auto Liability Determination Adjuster, you will play a vital role to ensure we deliver on our promise to keep customers in Good Hands. In this role, you will be responsible for investigating accidents to determine liability, by analyzing police reports and interviewing accident victims to evaluate the cause of the accident, who's at fault and to what degree. You will also work directly with customers, guiding them through the claims process and negotiating fair and equitable settlements. You will be tasked with handling multiple cases simultaneously and documenting every step of activity for each claim. Your success will be rewarded with our Total Rewards package which includes base pay, benefits, and opportunities for career advancement.

SPECIFIC RESPONSIBILITIES INCLUDE:

  • Investigating, evaluating, and negotiating auto accident claims in order to reach a fair and equitable settlement for all parties involved.
  • Using compassionate communication and persuasive negotiation to ensure a positive customer experience.
  • Working well with others in a dynamic, collaborative environment.
  • Achieving targeted performance goals to manage costs and support Encompass' industry-leading operational standards.


This is your chance to use your compassion and intellect to help make a meaningful difference in people's lives. Join the thousands of people who work in the claims industry, handling a vast amount of wealth across the nation. This is highly stimulating work that will require you to assimilate data, evaluate facts, and negotiate solutions for complex problems.

Every single day presents different learning and growth opportunities. Your experience will expose you to a variety of specialized industries including legal, medical and construction, as well as advanced computer and IT systems. In the process, you will gain a broad range of professional skills that will be equally applicable and highly valuable no matter where your career takes you.

There may be a required 2-week training that will take place in Wheeling, IL.

Job Qualifications

  • Bachelor's degree in a business-related discipline with a focus in insurance preferred
  • Excellent written and verbal communication skills with a passion for helping others.
  • Strong organizational and computer skills.
  • Ability to be a self-starter and work independently.
  • Persistence and the ability to work through and solve problems.
  • Bilingual candidates are strongly encouraged to apply
  • Military candidates are encouraged to apply


The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary - but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

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Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.


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