Claims Technical Product Manager (Remote - Home Based Worker)

2 months agoRemote

The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands and taking bold steps to better serve customers' evolving needs. That's why now is an exciting time to join our team. You'll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You'll do all this in an environment of excellence and the highest ethical standards - a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For more than 89 years we've thrived by staying a step ahead of whatever's coming next - to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We've been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don't follow the trends. We set them.

Job Summary

Are you ready to join a company that has spent years at the forefront of technology? If so, Allstate is ready for you. We're not just an insurance company - we're an innovation company and we're looking for innovators like you to join our Claims Tech Solutions team.

In Claims Tech Solutions, you will be in the center of creating new, industry-leading digital products that are not only cutting-edge but are developed using advanced engineering techniques designed to create an unmatched customer experience. Plus, with continuous growth and development opportunities, you will not only transform Allstate's tech products, you will have the chance to develop yourself with programs that include Pluralsight and LinkedIn Learning courses.

And that's not all - here at Allstate, we believe in an inclusive workplace that encourages employees to bring unique perspectives and experiences to the table to collaboratively solve problems to elevate our customer experience.

So, if you're ready to bring your best tech solutions to life - we're looking for a Lead Product Manager who is ready to take risks and think outside the box as we look to transform the way the insurance industry operates.

Our Product Managers are Product Ninjas - and deliver industry-leading product solutions that are transforming the way we use technology to process Insurance Claims today. We are on the prowl for an extremely talented professional, like you -- to help power industry-leading digital products that Allstate and its customers use daily. We need someone like you to help deliver software that's so seamless that the product travels deeply into our daily lives until we can't live without it. You think you're up for the task?

We are delighted to be offering an exciting opportunity to join an existing and experienced Product team as a Product Manager in Claims Tech Solutions.

The ideal candidate will be able to demonstrate the following:

  • Entrepreneurial with a strong inclination towards action and leadership in ambiguous situations
  • Ability to work collaboratively with others and navigate complex decision making and influence product strategy
  • Familiar with user-centered design, customer journey maps and know how to apply these techniques to learn more about customers and to gather their feedback to product concepts/iterations. Or you are all-in to learn and operate with this approach
  • Must care about the 'why' and are able to structure a logical analysis to inform a direction (for example: frame a build vs. buy decision and use KPIs to evaluate a direction)
  • Able to judge your success by the success of your team and the happiness of your customers
  • Able to define and articulate product vision and product road maps
  • Understanding of lean concepts such as using MVPs to validate assumptions, fail fast and delivering simplicity of design
  • Able to define and use metrics as a basis for future product related decisions
  • Able to translate complex topics into a set of independent, small, testable stories
  • Ability to work on product team backlog but also drive the strategy across other products ensuring consistent yet seamless experience across multiple product interactions.
Key Responsibilities

As a digital product manager, you will be empowered to create, drive and execute product strategy for one or more direct products in our growing digital product ecosystem. You will collaborate with customers to understand their needs & habits to product concepts and/or to release product iterations. People will look to you as the Voice of the Customer.

You will be responsible for business case(s) and roadmaps that demonstrate how activities will meet KPIs and deliver customer and enterprise value.

Job Qualifications
  • Minimum of 12 months experience in a product focused role
  • Be able to demonstrate a passion for learning and learning agility; and
  • Excellent communications skills; and
  • Ability to be self-directed and to proactively anticipate problems and seek opportunities.
Compensation Data

The compensation range for this position is $75,900 and $110,000 per year, based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary - but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate's benefits, visit

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Allstate generally does not sponsor individuals for employment-based visas for this position.

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Job ID: allstate-630428-en_US

Perks and Benefits

  • Professional Development
    • Tuition Reimbursement
  • Vacation and Time Off
    • Paid Holidays
    • Paid Family Leave
  • Office Life and Perks
    • Hybrid Work Opportunities
  • Financial and Retirement
    • 401(K)
    • 401(K) With Company Matching

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