Business Architect, Distribution

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You're in Good Hands®" promise.

Through our core values, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Benefits To Joining Allstate

• Flexible Work Arrangements

• Employee discounts (15% on auto and property insurance, plus many other products and services)

• Good Office program (receive up to 400$ back after purchasing office equipment)

• Student Loan Payment Matching Program for Government Student loans

• Comprehensive Retirement Savings Program with employer matched contributions

• Annual Wellness allowance to support employees with improving health and wellbeing

• Personal reflection day

• Tuition Reimbursement

• Working within the community and giving back!

• Understand and analyze current business processes for the sales and service teams

• Lead pre-discovery sessions to identify and define business problems, root causes and potential solutions

• Collaborate with stakeholders to articulate a lean hypothesis with clear business outcomes

• Use data to drive decision making and prioritization of initiatives

• Translate ideas into functional outcomes by guiding user story

• Guide the implementation of the initiative, collaborating with stakeholders to align business strategies with technology solutions, working with digital product managers to ensure integration between capabilities within platforms.

• Work closely with the business readiness team to identify change impacts, ensure best practices are updated, training is in place and appropriate internal and external communications

• Ensure execution of initiatives, proactively engaging with stakeholder groups to collect insights and feedback.

• Use customer feedback, detailed market analysis, and data gathering to provide recommendations on decisions about product strategy and iterations

• Engage in discovery/test and learn activities to quickly validate assumptions and capability of solution to achieve business results.

• Monitor and evaluate the effectiveness of solutions and reporting on benefit realization

• Gather and act on user feedback to validate assumptions and refine solutions

• Support iterative development and scaling of capabilities

• Analyze data to confirm hypothesized value is being realized

• Conduct monthly reporting meetings with various stakeholders across the organization

• Demonstrated experience in the insurance industry

• Proven experience in business analysis, business architecture or solution design

• Demonstrated experience in process optimization and digital transformation

• Strong digital mindset with experience adopting and championing tech-enabled solutions

• Curiosity to ask the right questions and uncover root causes of business challenges

• Strong communication, facilitation, and stakeholder engagement skills

• Strategic thinker focused on designing future-state processes

• Excellent communication skills to clearly explain changes and impacts to varied audiences

• Strong data literacy, including data collection, analysis, and KPI measurement

• Proficiency with tools such as Mural, JIRA, PowerPoint, and Tableau

• Familiarity with business architecture frameworks