Bilingual Catastrophe Adjuster

Description :

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Think that working in the insurance field can't be exciting, rewarding and challenging? Think again. You'll help us reinvent protection and retirement to improve customers' lives. We'll help you make an impact with our training and mentoring offerings. Here, you'll have the opportunity to expand and apply your skills in ways you never thought possible. And you'll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

Allstate Insurance Company has an exceptional career opportunity for a Bilingual Catastrophe Inside Adjuster in Irving, TX!

As an Allstate Bilingual Catastrophe Inside Adjuster, you will play a vital role to ensure we deliver on our promise. The Adjusting Function is responsible for verifying policy coverage and limits. The Adjusting function investigates and evaluates damage and/or liability; estimates damages, losses, or total indemnity; sets and maintains reserves; and/or negotiates and settles claims. Catastrophe (CAT) claims result from catastrophic weather events, such as hurricanes, wildfires, earthquakes, and other man-made catastrophic events as well as local office load balancing claims and can include auto, commercial, flood and/or property losses.

Under general supervision, this job is responsible for investigating, negotiating and settling basic CAT personal property or liability insurance claims. The individual must be Spanish speaking Bilingual. The individual handles basic coverage investigations, fast track estimating and losses that do not require an outside adjuster's inspection and works directly with clients. This individual reviews the insurance policy, reviews reports and photos, evaluates damages, determines loss coverage, negotiates and settles claims and authorizes payments. In addition to their adjusting duties, as a CAT adjuster, this individual also may infrequently, and under extensive direction from unit members, assist in workflow management when a mega-event occurs. This individual is expected to be gaining experience in delivering compassionate service that is fast, fair, and easy, to ensure customer retention. The individual is capable of working independently, prioritizing the individual's own responsibilities, and managing the individual's own workload. The individual is also gaining experience in meeting band level behaviors, production, quality and/or customer service goals. This is your chance to use your compassion and intellect to help make a meaningful difference in people's lives. Join the thousands of people who work in the claims industry, managing a vast amount of wealth across the nation. It is highly stimulating work that will require you to assimilate data, evaluate facts and negotiate solutions to complex problems. Every day presents different learning and growth opportunities. You will gain a broad range of professional skills that will be equally applicable and highly valuable no matter where your career takes you.

Important information:

Work Schedule: Monday - Friday between 7:00 AM and 7:00 PM and rotating weekends

Excellent benefits starting on your first day of employment, including 401K, health, dental, vision and life insurance.

Job Qualifications

  • Four-year college degree plus experience delivering outstanding customer service or High School/GED with property estimating experience
  • Spanish Bilingual (written and verbal) proficient is required
  • Excellent listening and interpersonal skills
  • Strong written and verbal communication skills
  • Ability to take initiative and seek training necessary to excel
  • Ability to apply classroom concepts in a real-world working environment
  • Proven ability to work independently with little or no supervision
  • Proven record for maintaining the highest level of personal and professional integrity
  • Military candidates encouraged to apply CLK789

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

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Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please see the notice regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please seethe notice regarding the Los Angeles Ordinance.

It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.

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