Supervisor, QA Operations - ASPEX
2nd shift or 3rd shift options available.
Assure products manufactured are in compliance with corporate, regulatory and industry standards, meets business needs and optimizes cost in the quality organization of the manufacturing facility.
Safety/Housekeeping – Ensure work areas comply with applicable standards (HSE, GMP, etc.), and that associates are working safely. Promote/reinforce company and department HSE standards, through regular communication, training, and reminders. Ensure associates work according to established standards and SOPs; engage associates to adjust behaviors as needed..
Planning : Plan and schedule work activities based on production schedules and changing priorities. Communicate Company and Department objectives to Team. Develop team objectives (people, safety, quality, supply, cost, etc.), and gain agreement from Management. Monitor progress on team objectives, and communicate results to Associates.
Technical :Operate, maintain, and improve production facilities to meet/exceed production goals. Coordinate QA operations team to verify that production lines operate according to applicable SOPs and quality standards. Ensure quality information is collected and recorded accurately and timely (e.g, MBRs, test results, logs, etc). Coordinate the review and release of MBRs (Master Batch Records) to ensure that all applicable quality standards and product specifications are met. Assist on investigations related to quality deviations, and review investigation reports. Review and approve revisions to SOPs.
Team: Provide a fulfilling work environment that engages team and enables strong performance. Hire, train, coach, and evaluate associates. Provide regular encouragement and feedback, both formal and informal. Assess the KSAs of individual associates and of the entire team. Ensure training plans and development activities grow KSAs of individual associates, and the overall capability of the team. Be attentive to employee needs and concerns. Resolve complaints involving individuals or multiple associates. Collaborate with HR to correct performance and behavior problems through counseling and disciplinary action. Act as a role model for company values and behaviors
Interfaces: Coordinate with other departments to accomplish objectives Work with Production and Planning Departments to prioritize the release of products. Assist Production, Engineering, and MS&T to troubleshoot quality problems. Work with Material Control to identify, locate, and hold production lots, as needed
Site quality metrics % On-Time Release % Right First Time # MNC’s associated with QA error % On-Time Product Launch % Document Periodic Review on Time Successful Audit Outcome (no At Risk/Action Required) % On-time Training Completion Safety Suggestions/Input EEO Statement The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Minimum requirements Minimum Education / Experience:
Bachelor’s Degree in a scientific or technical discipline
Five (5) Years’ experience in QA, Technical Operations, and/or manufacturing in GMP regulated environment
Fluent in English
18 months Leading People + 3 Years in the Specific Field
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