Sr. Engineer I - QA - Complaints

Provide Quality Engineering skills for the Complaint Quality System and Process Improvements

Quality Engineering Complaint management and provide complaint trending analyses to support improvement of products manufactured in the facility. Maintain knowledge of product quality controls and failure modes. Evaluate complaint samples. Develop Quality Engineering SOPs and provide Training for complaint evaluations. Initiate and perform investigations, maintain & follow up on Quality Corrective Action Plans. Provide Progress Reports and trending to show product quality levels and respond to regulatory requests. Contribute to the continued adherence to regulations including cGMPs, GHTF & ISO standards. Identify and/or Support improvement efforts within the complaint handling process. Other- May perform audits, support global complaint community initiatives, lead project/investigation teams and provide representation of the site’s complaint investigations during internal or external audits. May perform other duties as requested by management

Posting Dates: 11/20/16 – 11/29/16

Work Schedule: 1st shift EEO Statement The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Minimum requirements BS in Sciences and 5 years in QA cGMP manufacturing role that included complaint investigations.

3 years directly related experience

Meet Some of Alcon's Employees

Kristen B.

Director, Regional Sales

Kristen oversees the entire 50-person Regional Sales Team for Alcon’s cataracts business in America. She helps handle products and services associated with the surgical side of operations.

Jose V.

Sr. BPA Analyst

Jose enables Alcon to carry out big-picture plans by crunching numbers for global business planning. He helps the company understand where it is and where it can go.

Back to top