Senior Engineer - Lake Forest, CA

The Senior Engineer will join a team of subject matter experts within the Global Technical Service Engineering Department. Alcon Global Technical Services organization executes Alcon surgical product service contracts across the globe. The successful candidate for this role will have a broad product lifecycle experience, from development to operation and maintenance, for complex products containing hardware and software components. The position also requires developing application software to analyze performance data. In this highly visible role, the ideal candidate will have excellent communication skills, innovative problem solving and analytical skills, and be committed lead or support improvement initiatives.

•Provide expert engineering support and technical issue resolution to all departments within Alcon Global Technical Services organization.
•Design and develop new test equipment or upgrade existing test fixtures for local repair shop, global service centers, technical support engineers, field service engineers, and/or clinical team
•Provide engineering support to the maintenance of all test equipment used within the organization
•Support new product introduction into local repair shop and global service centers
•Plan and coordinate validation activities, including developing protocols, for new or the upgrade of existing test equipment/fixtures
•Monitor and support the validation execution through technical guidance, problem-solving activities, and training, if needed
•Ensure technical document accuracy and integrity to meet regulatory/company standards
•Contribute to new or the upgrade of existing product designs by conducting product performance analysis and generating technical services requirements
•Collaborate with R&D to ensure technical services requirements on serviceability, maintainability, and remote access connectivity are captured in new product designs
•Support or spearhead global technical service organization process improvement initiatives
•Design and develop software applications to meet product service or process improvement needs
•Interface extensively with QA, local repair shop, global service centers, R&D, manufacturing, technical support engineers, field service engineers, and clinical team.
•Ensure project deadlines are met

Alcon is an Equal Opportunity Employer and participates in E-Verify. As part of the Novartis Group of Companies, Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information
Posting Title
Senior Engineer - Lake Forest, CA

Minimum requirements
Minimum Education:
BS in Electrical or Mechanical Engineering

Preferred Education:
MS in Electrical or Mechanical Engineering

Minimum Experience: 5 years of related experience.
•Hands-on experience in the design and validation of products with hardware and software components
•Experience working under the V model
•Demonstrated experience in writing software scripts to test and/or analyze performance, preferably at the application level
•Familiar with lean and six sigma methodologies

Preferred Experience:
•6 years of engineering experience.
•Computer-assisted surgical systems
•SCADA, IOT experience
•Laser and optical product experience a plus
•Development experience using Python, Java or C/C++
•Experience with FTA and FMEA
•Six sigma certified
•Familiar with Agile methodologies

TRAVEL REQUIREMENT: Ability to travel up to 10% of the time

Job Type
Full Time

Country
USA

Work Location
Lake Forest, CA

Functional Area
Technical Operations

Division
ALCON

Business Unit
GLOBAL FRANCHISE - SURGICAL

Employment Type
Regular

Company/Legal Entity
Alcon Laboratories, Inc.

EEO Statement
The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.


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