MAP Operations Specialist

Working with some independence and limited supervision, responsible for assisting the MAP Manager in driving the standard setting, planning, coordination and processing of promotional materials for the Vision Care, Surgical and Pharma divisions to ensure timely approval of quality branded, unbranded, disease state and sales training materials in compliance with regulatory standards and Alcon policies.

•The MAP Operations Specialists assists in acting as a centralized knowledge hub of MAP and provides guidance to project owners/agencies/reviewer on the process to streamline material review

•The MAP Operations specialist collaborates with Brand to set prioritization of review to manage review priorities against business needs, assist in triage of materials for appropriate review and provides guidance on submission readiness.

•The MAP Operations Specialist also leads MAP review meetings ensuring all review requirements and processes are followed, effective time management, and promotes collaborative problem-solving and teamwork.

•Prepares pertinent approval documentation and ensures distribution of the materials submitted to reviewers for compliance review.

•Reviews materials submitted for review to ensure readiness according to established criteria and templates as applicable (e.g. proper referencing and annotations)

•Tracks all submissions to ensure task completion and for monthly reporting purposes (metrics) to senior management

•Ensures effective implementation and use of any electronic review tools

•Assists in identifying team/process/system issues and assists team to address collaboratively, recommending systemic process improvements.

•Assist in training stakeholders on MAP Assists with special projects as needed (e.g. development of new SOPs)

•Remain current on all compliance requirements and processes as they pertain to promotional practices and guidelines established by the corporation.

Performance Indicators:
• Compliance with all regulatory obligations and Alcon policies.
• Ability to lead and work in a matrix environment and influence internal partners to achieve desired business outcomes.
• Ability to communicate effectively, manage issues proactively, resolve conflicts and mitigate risks to support the business.

Alcon is an Equal Opportunity Employer and participates in E-Verify. As part of the Novartis Group of Companies, Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to and let us know the nature of your request and your contact information

Posting Title
MAP Operations Specialist

Minimum requirements
•Bachelor's Degree or equivalent years of directly related experience.
•The ability to fluently read, write, understand and communicate in English

• BA/BSc (or equivalent) with emphasis in business, advertising, marketing or related field.
• 1 year experience in advertising and/or marketing with promotional material development or review.
• 1 years experience in project management with demonstrated ability in areas of communication, organizational skills, problem solving and matrixed teams.
• Prior regulatory training preferred.

Job Type
Full Time


Work Location
Fort Worth, TX

Functional Area
Research & Development


Business Unit

Employment Type

Company/Legal Entity
Alcon Laboratories, Inc.

EEO Statement
The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

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