GBS Senior Manager, Transition & Transf

Job Description
Leadership and Management • Contribute to the execution of integrated implementation plan for Alcon Shared Services 1000 days strategy by succefully driving assigned projects/programs • Develop/Contribute to the shared services strategy on based on knowledge and awareness of various business scenarios that can apply • Drive to the implementation of key process transformation areas required to enable successful Shared Services organizational set-up • Align the assigned programs/projects to governance model for Alcon Shared Services organization • Coordinates with all relevant stakeholders to ensure integration, efficiency/effectiveness of the GBS implementation for Alcon. • Identify within current and non-current GBS scope future opportunities (need of cross functional solutions and/or new business for GBS) • Contributes to the annual GBS Transition & Transformation business plan and build budget for approvals • Build a shared services culture within the company Implementation and Operations • Contribute by driving assigned project/program to the implementation of Alcon approved shared services strategy • Contribute to the definition and apply a structured approach and methodology for driving the implementation of the Shared Services business model (i.e migration methodology, cross functional projects required from day 1) • Implements all aspects of operational changes necessary to move from existing processes/teams into the new Alcon GBS Set-up, achieving a balance between speed of implementation and risk of disruption to services • Propose and support implementation of business solutions aligned to organizational objectives and constraints (i.e Shared Services location strategy, cross functional solutions, etc.) • Coordinate the execution of assigned programs/projects associated with Shared Services implementation • Contribute to the developpement of the required infrastructure (location, methodology, etc.) for in scope functions to achieve assigned targets associated with Shared Services implementation • Manage and monitor the execution of all assigned program on time, on budget and at expected level of quality

Minimum requirements • University Degree • Certification and/or proven experience in Project/Program management • Lean Six Sigma certification is a plus • Excellent English both spoken and written • Knowledge and 8+ years of experience in the BPO/Shared services environment • 5+ years of experience in roles/projects connected to organizational transformation/change • 3+ years of experience in leading virtual teams and working in matrix organizations • 3+ years of experience in managing global, virtual teams • 3+ years' Experience in working within virtual teams and in matrix organizations • Experience deploying business solutions • Track record of managing medium scale, complex


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