Clinical Outcomes Specialist
Provide proper training and ensure clinical competence for all ORA customers.
Provide in-service training as well as clinical, technical application, and educational support in the field.
Support physicians regionally in the field and act as the primary feedback loop between physicians, COS team, and management team.
Review clinical outcomes reports with the surgeons.
Provides training for physicians and staff on the use of the ORA System
Platform. Supports Clinical efforts at customer site(s) via Clinical Support and Monitoring on surgery days, reviewing post-ops and patient follow-up, and supports clinical data collection for completion and compliance with GCP.
Provides 1st line medical and clinical outcomes phone, e-mail, and on-site support for the ORA System Platform in the Domestic marketplace.
Acts as a clinical outcomes trainer by mentoring, coaching, and assisting new employees.
Assists in recruiting, interviewing, and performance development, as well as on-the-job training (OJT) of clinical outcomes personnel within the Domestic, and possibly, International region.
Supports the development of individual training plans to support the on-going development of new Clinical Outcomes Specialists.
Observes, monitors, and reports clinical trends by keeping current with clinical results for assigned sites.
Monitors assigned surgeons’ lens usage so that optimization can be done in a timely fashion.
Attends and supports trade shows, fellowships, conferences, exhibits, seminars, and wet-labs as requested
Alcon is an Equal Opportunity Employer and participates in E-Verify. As part of the Novartis Group of Companies, Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information EEO Statement The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Minimum requirements High School diploma with a COA, COT, or COMT. preferred or College degree
MUST have CLINICAL experience
Need to know anatomy and OPTICS
- 3 years directly related experience
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