UX Design Project Manager

Design Project Managers at Airbnb are creative problem solvers and great communicators that understand the needs of a fast paced product design org. As a DPM your primary objective is to make the design organization as effective as possible. You’ll be responsible for developing and applying just the right amount of process for your teams. With a strong appreciation for the practice and process of design, you understand the multiple disciplines that go into a successful product. You bring creativity to the operational aspects of a design team and deal with solving the “how”, freeing up your design lead peers to focus on crafting the “what." You will define how design interacts with cross-functional teams and be an advocate at all times.


Responsibilities

  • Serve as "right hand" to the Group Design Lead as a source of organized information
  • Provide strategic input on scope, resourcing and sequencing of large bodies of work
  • Identify and predict obstacles, collisions and risk to projects across multiple teams and seek solutions to eliminate them
  • Ensure pertinent information is communicated and understood by stakeholders and leadership
  • Own the creation and management of high level design timelines
  • Provide up-to-date visibility into current projects, resource utilization, team performance and UX health across your teams
  • Drive integration of the various disciplines within the design org (research, content strategy, localization, production design)
  • Continuously evolve our design process and tools to adapt to changing needs. Includes communication structures, project templates and meeting cadences
  • Define and manage how the design team interfaces with other functions such as product management, engineering and marketing
  • Uphold standards and best practices, ensure the design process and tools are applied
  • Establish team member onboarding and education programs
  • Cultivate, negotiate and manage relationships with external contractors and agencies. Includes contract execution and financial reporting.
  • Develop, implement and manage project plans for select high priority projects; create detailed work breakdowns, establish deadlines and communicate key milestones
  • Facilitate strategic stakeholder meetings including preparing agendas, keeping conversation on-track and establishing action items and owners

Requirements

  • 3+ years Program Management, Product Management, Project Management or relevant experience in a cross-functional (pm, design &  engineering) product driven organization or design agency
  • Track record of managing and shipping impactful design initiatives in a large digital product org
  • Deep knowledge of and appreciation for the Product Design process
  • Background establishing systems, supporting teams, and developing relationships
  • Demonstrable skills and experience in mediation, negotiation, presentation and conflict resolution
  • Excellent communication skills, both written and verbal with experience interacting with senior leadership
  • A high-level of attention to detail with excellent organizational skills
  • Competent with JIRA, Asana or equivalent. Must be able to manage a ticket queue
  • Passionate and enthusiastic about excellence and attention to detail
  • Comfortable with ambiguity in a fluid organization
  • A cool, collected demeanor with a smile in the face of adversity
  • Seeks out opportunities for self-development and continuing education
  • Goes above and beyond prescribed duties as and when required
  • Full professional fluency in Mandarin and English 
  • Willingness to travel








Meet Some of Airbnb's Employees

Amy W.

Front-End Engineer & Designer

From designing features to executing front-end tech, Amy makes sure the Airbnb user experience is smooth and seamless—and enjoyable.

Rebecca S.

User Experience

Rebecca brings a human-centered design process to Airbnb. She’s the one who figures out and implements the tweaks—often small!—that make users love their experience all the more.


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