Screening, Monitoring and Reporting Manager

    • Luxembourg City, Luxembourg
Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique travel experiences around the world. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb allows people to Belong Anywhere through unique travel experiences at any price point, in more than 65,000 cities and over 191 countries. We promote a culture of curiosity, humanity, and creativity through our product, brand, and, most importantly, our people.

Screening, Monitoring and Reporting Manager

At Airbnb, the Payments Compliance Team maintains a global regulatory compliance program that supports 191 countries, 70 currencies, connects dozens of payment providers and banks, and processes multiple billions of dollars.  The Compliance team is tasked with protecting the payments that run through our payments infrastructure by building controls into our products, ensuring we know our customers, investigating unusual activities, filing regulatory reports with relevant regulatory agencies and carrying out economic sanctions screening.  In this role you would ensure that day-to-day compliance operational activities are appropriate for the business, maintained to the department’s high internal standards, and will interact with our regulatory agencies and other key partners.

The Airbnb Compliance team is building a scalable Compliance foundation to support regulatory compliance on a global scale. The team helps the company grow by ensuring that the payments product can continue to grow in a safe and compliant fashion.  

Who We’re Looking For

First and foremost, we’re looking for people who know and use Airbnb and believe in what we’re trying to accomplish. Airbnb is a marketplace that connects guests and hosts but provides the level of trust needed to enable each transaction. Payments Compliance is central to creating and maintaining that trust, which is why Payments Compliance is a core and strategic part of Airbnb. 

Reporting to the CCO, the objective of the role is to ensure that the business is operating in line with relevant laws, regulations, codes and group standards as they relate to screening, monitoring and reporting, and that key service providers are providing appropriate and market leading support.

This role will be a Global POC for EU and UK screening (including sanctions, PEP and Adverse Media), as well as transaction monitoring and regulatory filings. Additionally, this role will be an alternate POC for contact from FIU for RFI.

The role will coordinate internally on a global level regarding policy, program updates, strategy, and ad hoc projects.


  • Ensure appropriateness and accuracy of approach to screening and transaction monitoring for the Luxembourg and UK entities, whilst remaining within global policy.
  • Timely production and filing of suspicious activity reports, and responding to follow-up requests from the authorities
  • Develop and maintain a collaborative working relationship with global Compliance colleagues, CCO/Deputy CCO and key business stakeholders.
  • Setting and monitoring service standards for outsource providers and vendors.
  • Keep abreast of key business developments and any changes to procedures and practices and ensure that Sanctions, PEP and Adverse Media procedures are appropriate for those changes
  • Assist with Audit requests in relation to compliance  as needed.
  • Contribute unique subject matter expertise as to reporting best practice.

Required Qualifications:

  • Relevant product knowledge including knowledge of Money Laundering, PEP and Sanctions Requirements in the EU.
  • Experience working in relevant environment/s, i.e. Financial Crime Compliance, and transaction monitoring and reporting.
  • Experience working within financial service providers, and preferably for online marketplaces. 
  • Demonstrated attention to detail, and curiosity.
  • Must be able to adapt to technological reporting requirements.
  • Must be able to speak English fluently and idiomatically.

Preferred Qualifications:

  • Fluency in French is preferable but not essential.
  • Experience in setting and monitoring service levels with outsource providers and vendors.
Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We provide equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.

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