Network Engineer (Network Operations)

Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique travel experiences around the world. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb allows people to Belong Anywhere through unique travel experiences at any price point, in more than 34,000 cities and over 190 countries. We promote a culture of curiosity, humanity, and creativity through our product, brand, and, most importantly, our people.

 

Role & Responsibilities: 

  • Take personal responsibility for the quality, reliability and availability of global IT network infrastructure.
  • Maintain day-to-day operations and documentation of global IT production infrastructure, including secure local and wide area networks and all other IT services 24/7.
  • Participate in rotating on-call incident response on the weekdays and on the weekends.
  • Develop and improve instrumentation for monitoring the health and availability of services.
  • Proactively monitor systems, networks, and applications to provide input in improving the stability, security, efficiency, and scalability of systems.
  • Improve operational efficiencies via scripting, bots and integrations.
  • Participate cross functionally with vendors and other IT engineering teams to ensure smooth project delivery.
  • Network troubleshooting, fault analysis, repair, and upgrade.

Requirements: 

  • In-depth experience deploying, maintaining, monitoring, and logging network devices.
  • Must have strong automation/scripting skills - proficiency in python or ruby is a plus
  • Experience developing and maintaining technical documentation, runbooks, and procedures
  • Fundamental knowledge of TCP/IP stack, application protocols (DHCP/DNS/HTTPs) and networking concepts (HSRP/NAT/VPN/VLANs/802.1x/Wireless/Clustering/High Availability/Load Balancing)
  • Proficiency with enterprise networks using Cisco IOS/NXOS with a working knowledge of IP Protocols (TCP/UDP/ICMP) and Routing Protocols (BGP/OSPF/IS-IS)
  • Proficiency with enterprise networks using Palo Alto Firewalls, including Firewall Policy Rules, URL-Filtering, App-ID, User-ID, etc.
  • Experience working in an environment with Voice and Video over IP, and a basic understanding of QoS and SIP.
  • Experience interacting with Telco and Global ISPs (WAN/DIA)
  • A strong ownership attitude and a track record of taking responsibility for problems and pushing through to resolution
  • Bachelor's degree in Computer Science or EE, or relevant industry experience is required

Nice to Have: 

Ability to take lead in an operations environment

  • Knowledge of revision control software such as GIT
  • Cisco Network Certification (CCNP/CCIE R&S/UC) / Palo Alto Networks Certification (PCNSE)
  • Experience with Cisco Unified Communications in a clustered environment (CUCM, CUBE voice gateways, SIP/H323, voice routing)
  • Familiarity with REST APIs scripting, i.e. with PAN OS API / Infoblox WAPI

Benefits: 

  • Stock
  • Competitive salaries
  • Quarterly employee travel coupon
  • Paid time off
  • Medical, dental, & vision insurance
  • Life insurance and disability benefits
  • Fitness Discounts
  • 401K
  • Flexible Spending Accounts
  • Apple equipment
  • Commuter Subsidies
  • Community Involvement (4 hours per month to give back to the community)
  • Company sponsored tech talks and happy hours
  • Much more...

Meet Some of Airbnb's Employees

Amy W.

Front-End Engineer & Designer

From designing features to executing front-end tech, Amy makes sure the Airbnb user experience is smooth and seamless—and enjoyable.

Rebecca S.

User Experience

Rebecca brings a human-centered design process to Airbnb. She’s the one who figures out and implements the tweaks—often small!—that make users love their experience all the more.


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