Host Community Lead

Scope

  • Provide leadership voice for the Experience Host community within the Trips business unit. Be the point of contact between our community and the company; convey and advocate for the community within the Trips business. Partner with community leads across Airbnb to ensure alignment.
  • Shape & continually improve the framework to build the experience hosts’ community

  • Execute the framework across all our markets, measure success and constantly iterate

  • Assist market managers to build local communities and support them with all community efforts

  • Together with market managers manage the hosts’ forums and groups to drive engagement and help hosts meet their goals

 

Skills & traits

  • 7+ years work experience; 3-5 years of experience in building and scaling teams and communities
  • Operational experience: ability to execute complex projects with cross functional teams
  • Social media savvy (note: fb will play big part of mobilizing the community) and experience with creating engaging content

  • Ability to design tests and measure outcomes

  • Preference: background in organizational behavior, social psychology, behavioral economics or community building

 

 


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