Experience Expert (Contract)

Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique travel experiences around the world. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb allows people to Belong Anywhere through unique travel experiences at any price point, in more than 34,000 cities and over 191 countries. We promote a culture of curiosity, humanity, and creativity through our product, brand, and, most importantly, our people.
 
Please note this is a 6month Contract

We’re looking for a trips experience hunter in charge of the development of Trips and Experiences across global markets.

Responsibilities

  • Research, hunt and generate leads to acquire and onboard as many experiences as possible. eg. See Barcelona experiences here and Lisbon experiences here.
  • Follow the acquisition guidelines and find what we’re looking for in each market
  • Research online and locally for amazing new experiences
  • Design a wish list of experiences for all markets we will be launching or growing
  • Proactive cold calling, emailing or meeting prospective trip hosts
  • Host management until the experience is live to ensure a smooth onboarding process.
  • Continuous interaction and engagement with  new experience hosts to ensure they are actively engaged, motivated and driven to Champion the Airbnb mission
  • Work proactively with other departments (legal, content, art, policy...).
  • Consistently maintain the Airbnb quality standards when onboarding new experiences
  • CRM Management (Salesforce. leads management, …)

Requirements

  • Bachelor’s Degree
  • Previous relevant sales experience
  • Ability to work collaboratively with multi-functional leads in a matrix organization
  • Proactive and ability to think outside the box
  • Entrepreneurship attitude: Has built operations from scratch. Is hands on and resourceful.  
  • Strong verbal communication and interpersonal skills
  • Empathetic approach to people and scenarios
  • Results Driven
  • Excellent time management and strong attention to detail
  • Passion for Airbnb and the mission of the company
  • Fluent English
  • native speaking in 1-2 additional languages

Nice to have

  • Well traveled around the world
  • General knowledge of world history, arts and trends and curiosity to learn
  • A strong passion, hobby or interest (Gastronomy, culture, arts, history, sports, …)

*****Please submit your cv in English******

 

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