Workplace Experience Site Lead (Facilities Lead)

Are you passionate about travel and about people? We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment. 

Agoda, a member of the Priceline Group, is one of the fastest-growing online hotel platforms worldwide, listing more than 1,250,000+ vacation rentals and hotels and providing services in 38 languages, our globe-spanning network of travel experts are at the cutting edge of an industry that is rapidly transforming the way the world travels.

From IT professionals managing hundreds of millions of data points to market managers building relationships with hotels to PR specialists networking with media around the globe, Agoda.com delivers an exciting, fast-paced environment in every one of our 40+ locations worldwide.

Our workforce of 3,000+ is comprised of 78 nationalities, and is truly one of our biggest strengths. We pride ourselves on a dynamic, workplace where creativity thrives and collaboration is key. A positive, enjoyable culture where people work hard but smile often is what keeps our team spirit high, and we encourage communication to be open, frequent, and constructive.

We choose people who are dedicated to making things great, who are able to push boundaries, and who understand that cutting edge products come from cutting edge ideas. Our industry moves fast, and so must we – but we have a great time doing it.

Journey with us

Agoda has experienced dramatic growth globally. As the company grows and attracts more talent, Agoda seeks to hire a Workplace Experience Site Lead to join the team in supporting our Bangkok offices.

The Workplace Experience Site Lead (Facilities Lead) role is part of the Workplace Experience team, we care for our employees and have dedicated a dynamic team to make life at Agoda an outstanding experience!  From creating collaborative and inspiring work environments, organizing exciting events, and supplying energizing amenities through to welcoming our guests and employees everyday with radiant smiles – the Workplace Experience team pushes the boundaries of the everyday workspace.

We expect the successful candidate to be highly proactive, thrive in a fast-paced environment with constantly changing priorities and high customer demand.  Be able to perform a variety of tasks and bring their energy and can-do attitude to the role and team.

  • Create, implement and manage operational objectives and processes while remaining agile and adaptable to the constantly changing environment. Provide strategic input for real estate decisions, including build-outs, expansions, consolidations and acquisitions
  • Manage maintenance and repairs, facility expansions or improvements and day to day operations.
  • Manage all vendors providing workplace related services
  • Oversee budgets and track workplace related spend
  • Partner and work hand-in-hand with IT Infrastructure on all workplace technology needs
  • Oversee and ensure that the site operates effectively and helps make people more effective
  • Be an industry expert on the proper use of equipment, materials and supplies used in maintenance work, etc.
  • Implement Office Health and Safety Standards in accordance with company and local Thai government regulations and policies
  • Strategic thinker, strong communicator and detail oriented

In order to be eligible for this position the candidate should have;

  • Bachelor’s degree required
  • Fluent in Thai and English
  • Great communication and interpersonal skills
  • Problem Solving Skills
  • An understanding of customer service, being service-oriented
  • Ability to develop strong relationships with a wide range of stakeholders
  • 2-3+ years of experience in maintenance, repairs, facility support
  • Proficient with MS Word, Excel, and PowerPoint
  • Background in day to day facility operations/office management
  • Simultaneously handled multiple projects and vendors successfully
  • Ability to work well with people in a highly multi-cultural environment
  • Humility, flexibility, good interpersonal skills is a must

See Inside the Office of Agoda

As one of the fastest-growing online hotel platforms, Agoda is transforming travel for millions of customers around the globe. With its web and mobile products that combine local knowledge and connections to provide the best deals for business and leisure travelers, Agoda strives to make travel affordable, accessible, and easily available to its worldwide customer base.


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