Agoda

Senior Learning And Development Programs Manager (Based In Bangkok)

1 month agoBangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

About Agoda 

Agoda is an online travel booking platform for accommodation, flights, and more. We build and deploy cutting edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ talents coming from 90+ different nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enabling our customers to experience the world.  

Get to Know our Team: 

The Customer Experience Group of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Vertical team. We serve as the backbone for Customer Experience Group’s global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. Working with the Global Service Vertical team is a great opportunity to collaborate with various stakeholders and develop initiatives with our sister companies and external partners all over the world. We are a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda’s business performance.

The Opportunity:

We are currently seeking to hire a Senior Learning & Development Programs Manager to lead our L&D Programs Team, which is responsible for the design & execution of all global L&D programs from new hire onboarding to leadership development.  This role is based in our Bangkok office as part of the CEG L&D Architecture team. We are a team of L&D professionals who provide innovative and impactful learning solutions on a global scale.

In this Role, you'll get to: 

  • Work closely with the senior stakeholders to define and shape L&D programs to achieve ambitious business goals.
  • Lead a dynamic and talented team of L&D Program Managers, who are shaping our learning culture.
  • Drive programs targeted at developing a strong pipeline of senior leaders.
  • Use data to inform decisions, track and measure the impact of programs tied to business output.
  • Employ innovative, scalable capability building methods that go beyond the classroom, including self-directed learning, technology-based learning, learning on the job, mobile learning, testing, monitoring, etc.

What you'll Need to Succeed:

  • 5+ years in a senior L&D role or organizational development/management consulting
  • Outstanding project management & organizational skills
  • A humble and low-ego approach to leadership
  • Strong problem-solving and ability to work comfortably with data
  • business acumen and understanding of how organizational structures and dynamics relate to execution
  • Facilitating and coaching skills with an ability to articulate messages to a variety of audiences
  • Flexibility and a sense of humor are a must
  • Undergraduate degree from a top university preferable; advanced degrees welcome

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. 

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes. 

​By applying to this job, you agree that Agoda may process your personal data in accordance with Agoda applicants privacy statement (https://careersatagoda.com/privacy-statement/)

 

#TRNG #LI-MB1 #4 #bangkok #singapore #kualalumpur #bangalore #newdelhi #mumbai #london



 

 

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Job ID: 2469422