Partner Project Manager - New York

Agoda.com is one of the world’s largest and fastest growing online travel agents and is now established among the premier ecommerce companies in Asia. Coming from over 60 counties, our 2,400 person team is young, energetic, and hyper-focused on every last detail of the internet. Despite our size, we feel like a startup. You’ll get to work on tough challenges, surrounded by people as smart as you are to help solve them.

Our parent company, the Priceline Group, owns several other premier travel brands, including Kayak, Booking.com, Rentalcars.com and OpenTable making us the largest and fastest growing travel portfolio in the word. In keeping with the group’s focus on entrepreneurialism, each brand operates totally independently, allowing us to conceive, implement and measure new changes in our products literally hundreds of times a day.

Job summary

The Partner Project Manager (PPM) oversees the end-to-end delivery of complex partnership projects (e.g. API integrations, etc.), and is responsible for day-to-day management of connectivity with marketing Partners once implemented. You report to the head of Partner Project Management within the Partner Marketing department, and work closely with stakeholders in Partner organizations as well as interdepartmental technical, operational, and business functions.

This position is based out of our Empire State Building/NYC office.

Roles & Responsibilities:

  • Translate partners’ technical requirements into business growth opportunities; own the implementation of Agoda partner solutions with partners
  • Oversees successful end-to-end delivery of complex partnership projects within the agreed scope and timeframe, manages stakeholder expectations and interdependencies
  • Day-to-day management of connectivity with existing marketing partners (API performance, reporting, troubleshooting, root cause analysis); act as primary point of contact for the technical teams at partner organizations.

Qualifications & Skills

  • At least 5 years of experience working in a technical or business analysis role with a proven track record of business analysis / process improvement, web development project lifecycle
  • Bachelor’s degree or higher in E-commerce, Information Technology, or IT-related fields.
  • Good understanding of web-related technologies, and the technical aspects of affiliate distribution models

Must possess a pragmatic approach to problem-solving, strong

  • root cause analysis); act as primary point of contact for the technical teams at partner organizations.

Qualifications & Skills

  • At least 5 years of experience working in a technical or business analysis role with a proven track record of business analysis / process improvement, web development project lifecycle
  • Bachelor’s degree or higher in E-commerce, Information Technology, or IT-related fields.
  • Good understanding of web-related technologies, and the technical aspects of affiliate distribution models
  • Must possess a pragmatic approach to problem-solving, strong analytical, troubleshooting, and project/product management skills
  • Clear articulation of Business and Functional requirements through technical documentation, architectural diagrams and users’ requirement document
  • Good understanding of web-related technologies, and the technical aspects of affiliate distribution models
  • Hands-on knowledge of IT Project Management and successfully engaged in multiple initiatives simultaneously
  • Hands-on experience in XML API implementation, VB/Excel macros and HTML/CSS is a plus

Personal characteristics:

  • Team player mentality
  • Professional “get it done” attitude and work ethic; moves fast
  • Past success in acquiring, mentoring and building productive long term customer relationships
  • Energetic and driven personality
  • Adapts well to and is energized by change
  • Creative and innovative
  • Demonstrated ability to work autonomously, and manage a wide variety of projects simultaneously
  • Excellent communicator who expresses facts and ideas in a clear, convincing and organized manner
  • Excellent people skills, with the ability to establish relationships and influence stakeholders at all

See Inside the Office of Agoda

As one of the fastest-growing online hotel platforms, Agoda is transforming travel for millions of customers around the globe. With its web and mobile products that combine local knowledge and connections to provide the best deals for business and leisure travelers, Agoda strives to make travel affordable, accessible, and easily available to its worldwide customer base.


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