Office Administrator for Customer Experience Group

Overview: is a leading Asia-based, online travel accommodation company that specializes in securing the best accommodations at the lowest prices for travelers. is part of (Nasdaq:PCLN).’s network includes more than 1 million accommodations worldwide. The multinational staff of over 3,500 professionals, located throughout the world, provides a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best deals to both business and leisure travelers.

Roles & Responsibilities:

  • Send welcome, greetings and register visitors, vendors, clients, candidates, customers in and out of the office and inform appropriate personnel
  • Ensure compliance security policies
  • Manage, monitor and ensure reception,
  • Act as a point of contact internally, externally & emergency situations
  • Manage calendar invites, scheduling meetings
  • Handle mails & deliveries & and calls
  • Assist to provide office supplies (office & kitchen supplies) for staff and maintain adequate stocks; task includes ordering new supplies, identifying new suppliers and obtaining the best price for Alert
  • Assist to supervise the maintenance of office facilities & equipment
  • Assist in booking conference rooms, organize all aspects for meetings and arrange catering when necessary
  • Assist other clerical duties such as filing, data entry, copying, faxing and scanning
  • On site preparation for new hires i.e. workstation, access card, welcome email and other local onboarding activity
  • Other clerical and administrative support as required by manager & supervisor


  • Excellent Communication skills and well-developed interpersonal savvy
  • Strong Planning and organizational skills
  • Demonstrated ability to juggle multiple priorities
  • Professional appearance and manner
  • Willing to learn & explore
  • Team player
  • Punctual and with well time management skills
  • Computer literacy (e.g. Excel, Outlook)


What we offer:

  • Competitive annual salary above market rate
  • Exposure to travel industry
  • Work life balance
  • Multinational working invoronment and team
  • Dress code: Smart casual
  • Discounted hotel accommodation on Agoda anywhere in the world


RECRUITMENT AGENCIES PLEASE NOTE, we have a strict PSL in place and we will only accept applications from agencies/business partners that have been invited to work on this role through the Greenhouse portal. 


Candidate CV's not submitted through our Greenhouse portal or submitted directly through to managers or HR will be considered unsolicited and will be treated as gifts and no fee will be payable. 


We thank you for your cooperation in this matter. 

See Inside the Office of Agoda

As one of the fastest-growing online hotel platforms, Agoda is transforming travel for millions of customers around the globe. With its web and mobile products that combine local knowledge and connections to provide the best deals for business and leisure travelers, Agoda strives to make travel affordable, accessible, and easily available to its worldwide customer base.

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