Design Researcher

Here are some of the things that make this challenge interesting:

We only scratched the surface. The online travel industry is extremely dynamic and competitive space. Our aim is to deliver compelling designs that create a world-class customer experience. You will have a key role in defining the future of our products that reach millions of customers. Despite our size, we operate in a startup-like environment.

We move fast. Why wait ages to see your ideas go live?  Work on tough challenges, safe in the knowledge that you are surrounded by people as smart as you are (if not smarter!) to help solve them.  And while we’re on the subject, Agoda people come from over 65 countries:  It’s an incredible technical creative melting pot.  

Work in Asia’s most vibrant city. Bangkok provides a setting like no other: edgy, luxurious, impossibly sensorial, and endlessly layered. The perfect junction of a globally-minded career and the heart of Asian travel. You will learn and expand your skills by applying your craft.

This position is open to worldwide candidates and we will assist you with a generous relocation package, ensuring a smooth transition to working and living in Bangkok.

What we’re looking for

  • Experience Researcher with a background in qualitative and quantitative researches
  • Deep understanding of different research methodologies and able to assess which approach works best in addressing different research problems
  • Collaborative mindset and interest in working with product and engineering teams to ship products
  • Drive change by clearly communicating findings to stakeholders and integrating user research into product designs and design practices
  • Share insights using storytelling techniques to generate empathy and instill confidence
  • Serve as a member of the team that is the repository of user research and usability data for the company

Qualifications:

  • Background in Computer Science, Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Information Science or related field or equivalent practical experience
  • 3+ years of experience in applied product research
  • Demonstrate excellent knowledge of qualitative research methods
  • Comfortable in the field and in the lab

About Agoda


Agoda is the largest and fastest growing online hotel booking platform in Asia, and as a Priceline Group company, we are part of the largest online travel company in the world. Despite the success and size of the company, we still operate with a start-up feel; you get to be part of choosing where and what you’re working on, the technologies and how we solve the business concerns.


This position is open to worldwide candidates and we will assist you with a generous relocation package, ensuring a smooth transition to working and living in Bangkok.


See Inside the Office of Agoda

As one of the fastest-growing online hotel platforms, Agoda is transforming travel for millions of customers around the globe. With its web and mobile products that combine local knowledge and connections to provide the best deals for business and leisure travelers, Agoda strives to make travel affordable, accessible, and easily available to its worldwide customer base.


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