Business Analyst - Key Accounts

As the Key Accounts Business Analyst, you will be responsible for the creation, maintenance & presentation of all internal & external reports, reporting & alert tools. You will work within Key Accounts to ensure every Key Account Manager has compete visibility into the operational & commercial performance of their portfolio’s as well as providing c-level reporting. Additionally - you will be a data driven investigator - searching for insights, analyzing trends and helping create the businesses cases key Accounts need to prioritize product & business development initiatives.



  • Gather, analyze, and integrate multiple data sets and determine how best the information can be displayed / used for end user reporting (internal & external), KPI’s and analytics capability
  • Create the tools & monitor the accuracy of the operational, technical & commercial Key Account performance to ensure we have best in class reporting & alert tools
  • Support Key Account projects to continuously improve our product suite and business development opportunities
  • You must be a confident & articulate communicator, willing and capable of engaging / challenging stakeholders at various levels of the organization & from different departments
  • Understand the baseline requirements for Hotel Chain performance & present reports / data in a manner that enables our Key Account Managers to drive change


Qualifications / Experience:

  • BA / BS in Information Systems / Economics / Statistics or other related field
  • 2+ years’ experience working as a GIS analyst; ArcGIS or QGIS experience preferred
  • 2+ years’ experience presenting executive level reports for a multinational company
  • Working proficiency in XML, SQL. data modelling, data architecture & components
  • Strong communication skills with fluency in English (written & spoken)



  • Excellent problem solving, numerical and analytical skills
  • Thrives in a transformational / change management environment
  • Outcome focused, team leader and team player
  • Professional “get it done” attitude and work ethic
  • Energetic and driven personality


See Inside the Office of Agoda

As one of the fastest-growing online hotel platforms, Agoda is transforming travel for millions of customers around the globe. With its web and mobile products that combine local knowledge and connections to provide the best deals for business and leisure travelers, Agoda strives to make travel affordable, accessible, and easily available to its worldwide customer base.

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