Call Center Customer Service Representative

Make a difference in someone's life today! Be part of a dynamic and growing team that uses innovative technology to provide world-class customer service to drivers in the breakdown lane and beyond.

As one of our superheroes, you will answer inbound calls from stranded motorists and dispatch roadside assistance, coming to the rescue and securing services including towing, lockout, tire changes, fuel delivery, electric vehicle charging, and more.

Your excellent customer service and computer skills will be sharpened as you explain benefits, services and claims procedures to drivers in need and coordinate services across our vast network of service providers.

So, you say you're an overachiever. That's good news because we have opportunities for advancement.

Apply today and join a company that offers a comprehensive benefits and wage package, opportunities for monthly bonuses, a "promote from within" philosophy and a diverse and fun work atmosphere. Afternoon and overnight shifts are available.

https://www.themuse.com/profiles/agero

DISCLAIMER

Agero is committed to creating a diverse and inclusive environment and encourages applications from all qualified candidates. Accommodation is available. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. If you require accommodation during the recruitment process please contact recruiting@agero.com.

We're seeking everyday heroes who:

Have a passion for customer service and helping people
Are looking to excel and have fun
Are self-confident and love a challenge
Strive for continuous improvement and embrace change
Have a good sense of humour
Appreciate straightforward and transparent responsibilities
Value integrity and honesty
Have good communication skills
Have a High School Diploma/G.E.D or equivalent work experience
Are computer savvy

Are you all this and more? Be our next hero. Apply today!

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


Meet Some of Agero's Employees

Cathy S.

Big Data Analytics Engineer

Cathy sits on the Mobile Engineering and Product Development Team at Agero, designing and implementing algorithms that allow drivers to easily and rapidly access the information and assistance they require on the road.

Mubbin R.

Director of Accident Scene Management

Mubbin works in Agero’s insurance space, managing a team of tech, product, and operations associates who aggregate data to determine possible ways to improve policy holders' experiences.


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