UX Writer Lead

Everyone deserves to live life fully. But when it comes down to it, our financial partners are usually more of a hindrance than a help. Affirm’s goal is to give people more opportunities to lead a prosperous life—without asking them to sign away their future in hidden fees and endless debt. A big part of this mission is being the easiest-to-use and most customer-friendly financial option out there.

The UX writer lead will report to our copy lead, and will work with a high degree of independence, collaborating on a daily basis with our awesome product designers, product managers, engineers, and user researchers. Being part of Affirm’s copy team will help all our writers orient themselves around a unified brand vision.

There will also be some flexibility to focus on areas of interest and to work on projects outside of UX if you’d like.

WHAT YOU'LL DO

  • Support our expansion into new products and features while improving upon the simplicity, helpfulness, and ease of use our customers already love
  • Write clear and compelling copy for user interfaces, emails, SMS, user portals, apps, and disclaimers
  • Have thoughtful and well-informed opinions on how to optimize UX
  • Weave brand voice into your UX copy
  • Help Affirm roll out a new, iconic brand voice across all our product touch points

WHAT WE LOOK FOR

  • 3+ years UX writing experience
  • Ability to operate with minimal oversight
  • Very well organized
  • Great collaborator
  • Familiarity with localization a plus
  • Motivation to build Affirm into an iconic brand
  • Ability to understand and apply legal guidance in a highly regulated industry


Meet Some of Affirm's Employees

Helen H.

Software Engineer

Helen translates real-world customer problems into code, which in turn builds the services that Affirm offers customers. She also participates in advocating for young professionals in technology.

Fabiola C.

Business Development Associate Manager

Fabiola makes sure the Sales Team is engaged and motivated by working with Marketing and Sales Operations to ensure Affirm has the right monitoring in place. She also serves as a lead on the Diversity and Inclusion Council at Affirm.


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