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Affirm

Director, Software Engineering (Service Infrastructure)

Remote

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm proudly includes Returnly. 

Affirm’s Service Infrastructure team is building a large-scale, massively distributed, fault-tolerant global infrastructure shared across multiple financial products, merchants and vendors. Ensuring that our infrastructure is transparently available to engineers and scales efficiently to stay ahead of business growth is a critical part of Affirm’s success story. The Service Infrastructure organization is responsible for building and scaling foundational infrastructure and frameworks across multiple AWS regions, Multi-region/DR strategy, Kubernetes (k8s) fleet management, Capacity Engineering, Observability and SRE to enable high availability, reliability and security for Affirm partners and customers. We pride ourselves on our culture across engineering design, architecture, writing detailed tech specs and automating running large scale operations via code. 

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As the Director of Service Infrastructure you will be responsible for developing the organizational and technical strategy to hire and build a world class team to enable the highest levels of Reliability, Performance, and Operational Excellence to support Affirm scale and growth. You will be working closely with other Affirm leaders to develop strategy, and mentor leaders on the team developing and supporting the software and systems that allow the rest of engineering to produce and deploy software that is scalable, reliable and secure. 

What You'll Do

  • Lead the organization by hiring, coaching, managing, and supporting a team of senior engineering leaders in management and technical contributor roles.
  • Foster a culture of technical excellence, humility, constant improvement, and rigor to build a team that can confidently tackle complex challenges across multiple technical domains.
  • Provide leadership in development of a technical architecture and strategy for a complex and quickly growing business and serve a broader engineering team.
  • Ensure that our systems maintain world class performance and availability as we move from a monolithic to service oriented architecture.
  • Expand the engineering organization by rapidly hiring an exceptional and diverse group of engineers, taking advantage of our remote-first model of working.

What We Look For

  • Strong experience leading multiple engineering teams to deliver high quality software, systems, and support through iterative improvement and regular deployment of services at scale to support other engineering teams, products, and business outcomes.
  • Track record of successfully leading engineering teams at both rapidly scaling startups and complex larger technology companies.
  • Expertise in synthesizing complex technical requirements, designs, trade-offs, and capabilities into clear decisions and communication across multiple engineering teams in a timely manner.
  • Extensive experience building and owning large-scale, geographically distributed backend systems.
  • Track record of successfully mentoring and developing leaders in management and individual contributor roles.

Location - Remote Canada

#LI-Remote

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of hire.

We have a simple and transparent remote-first grade-based compensation structure. Offer amounts within the range are based on a number of factors including but not limited to job-related skills, experience, and relevant education or training. Across the broader organization, certain roles are eligible for equity awards upon hire, promotion, tenure milestones and for performance.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: 

  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents 
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy for applicants within the United States, the EU Employee Notice Regarding Use of Personal Data (Poland) for applicants applying from Poland, the EU Employee Notice Regarding Use of Personal Data (Spain) for applicants applying from Spain, or the Affirm U.K. Limited Employee Notice Regarding Use of Personal Data for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Job ID: 5423627003
Employment Type: Other

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