Commercial Installer III.

Company Overview:

The ADT Corporation (NYSE: ADT) is a leading provider of security and automation solutions in the United States and Canada for homes and businesses, people on-the-go and their network. Making security more accessible than ever before, and backed by 24/7 customer support, ADT delivers same-day service and live answer within seconds in customer operations, helping customers feel more safe and empowered. ADT is headquartered in Boca Raton, Florida and employs approximately 17,500 people throughout North America. More information is available at

Position Summary:

Perform installation of Customer's Commercial Security equipment including alarm systems, CCTV, Card Access and Fire Alarms and associated components and ensure total customer satisfaction.

Essential Duties And Responsibilities include the following. To perform this job successfully, the Commercial Installer III may be expected to perform some or all of the duties listed and other duties as assigned.

  • Acknowledge, implement, and enforce all Protection One Policies and Procedures.
  • Maintain an on-going library of all Protection One Policies, procedures, and Technical Manuals.
  • Submit accurate and timely documentation to your immediate supervisor (Billing reports, data Entry Information, Time Cards).
  • Attend Classroom and Field Training as required.
  • Comply with Protection One's vehicle policy.
  • Maintain Good Driving Record.
  • Maintain the appropriate Truck Stock Supplies/Tools/Equipment.
  • Maintain the appropriate basic hand tools necessary to perform required duties.
  • Perform New System Installations, Upgrades and Additions.
  • Perform Customer Instruction on System Operation and Functionality.
  • Perform System testing and Signal Verification.
  • Perform other duties as assigned or requested.

Supervisory Responsibilities:
  • No direct supervisory responsibilities.
  • Must be able to direct labor resources including level I technicians, level II technicians, and subcontractors.

  • Knowledge of Company policies, procedures, guidelines, and practices.
  • Must have working knowledge of local and national codes, including NFPA and NEC.
  • Must have working knowledge of equipment application, compatibility, mounting techniques, programming, and testing.
  • Must have working knowledge of Commercial Fire Systems, CCTV, Intercom, and Card Access Systems.

  • Excellent time management, planning and forward-thinking skills.
  • Self-motivated and a professional attitude.
  • Excellent communication and listening skills.
  • Excellent teambuilding, customer service, and interpersonal skills.
  • Must possess good decision making skills, be very organized and detail oriented.
  • Must be able to read diagrams and blueprints. Capable of producing "as built" information for final drawings.
  • Must be able to take a project from the design stage and see it through to completion.
  • Must have demonstrated leadership skills.

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to adapt to changes in the work environment, delays or unexpected events; manage competing demands; change approach or method to best fit the situation.
  • Ability to concentrate on a task over a period of time without being distracted.
  • Ability to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations.

Physical Demands:
  • While performing the duties of this job, the employee is frequently required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear.
  • The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include distance vision, peripheral vision, depth perception, and ability to adjust focus.
  • Must be able to drive a motor vehicle while seated for extended periods, and be able to drive at night.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:
  • While performing the duties of this job, the employee is frequently exposed to high, precarious places and outside weather conditions.
  • The employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, and risk of electrical shock.
  • The noise level in the work environment is usually moderate to loud.
  • This job involves working with 110-volt electricity and may involve working around 120-volt electricity.
  • Must be able to drive a motor vehicle while seated for extended periods, and be able to drive at night.
  • This position involves the possibility of crawling under structures or in attics and must be able to bend and work in tight spaces.
  • The employee is required to be available to work on weekends, holidays and after 5 p.m. as needed.

Minimum Qualifications:
  • High School Diploma or General Education Degree (GED) and five years minimum alarm industry installation technician experience; or the equivalent combination of education and experience.

Certificates, Licenses, Registrations:
  • Applicable state and local licenses where required.
  • Complete within 12 months of being in the position, certifications related to product being installed, e.g. NICET II, Microsoft, IP Network, ProWatch and or CASI certified.
  • Must have valid driver's license issued by the state in which they reside and proper automobile registration.
ADT LLC is an EEO Employer
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