Solution Advisor

3+ months agoSan Francisco, CA / Remote

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Workfront, an Adobe company, is the leader in enterprise work management. Together, Adobe and Workfront provide companies a single system to support planning, collaboration, and governance to unlock organizational efficiency and build exceptional experiences. Workfront helps people do their best work so companies can thrive in a digital world! Workfront is built for people, connecting teams and easily integrating into existing applications and systems. This person will see, measure, and analyze critical factors such as resources, outcomes, and priorities keeps everyone on the same page, with a clear understanding of why their work matters.

The Solution Advisor is to act as the primary technical resource for the Workfront sales teams. You will be responsible for assisting and supporting the technology evaluation stage of the sales process, working in conjunction with the sales teams as the key technical advisor and product advocate for our solutions, and helping to quantify and derive value for prospects and customers.

You will be able to articulate technology, value, and product positioning to both business and technical users. Sales Engineers must also be able to identify all technical issues to assure complete customer happiness through all the stages of the sales process and establish and maintain positive relationships with the clients throughout the sales cycle. Come join our team!

What you'll Do

  • Lead and document discovery sessions to understand the client's business, objectives, and desired outcomes
  • Present a vision of the solution that meets the client's requirements that will drive adoption and growth
  • Lead client workshops which may include whiteboarding, Q&A sessions, and trials
  • Keep current on industry trends and competition
  • Continuously demonstrate internal learning and competitive intelligence
  • Understand industry verticals, department verticals, and challenges facing specific buyer personas with Workfront's target market
  • Develop a repertoire of client stories to convey the value of Workfront's solution to the customer, enabling champions to tell stories on our behalf
  • Communicate progress and expectations, advancing problems to leaders for awareness and/or resolution
  • Priorities participation in meetings with the external sales team and peer group
  • Ensure general administration across our systems of record are timely and accurate
  • Provide timely and detailed handovers to our Customer Experience team to deliver against the proposed solution
  • Document observations from prospects and customers to influence future product capabilities
  • Building and configuring solutions to meet a prospects outcomes
What you need to succeed
  • Self-motivated with a proven record in software
  • Knowledge of SaaS is critical
  • Strong presentation skills and the ability to communicate at all levels
  • Organized and analytical approach
  • 21.2.26

Job ID: Adobe-R107463