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Adobe

Manager, Inside Sales

Remote

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Position: Manager, Inside Sales

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BU: ABD (Adobe Business Direct)

Location: Remote India

Shift Timings:(6:30PM-3:30AMIST)

Adobe

Changing the world through digital experiences is what Adobe's all about. We give everyone - from emerging artists to global brands - everything they need to design and deliver exceptional digital experiences. We're passionate about empowering people to create appealing and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.

The Art of Sales is changing.

The concept of selling has been around for decades, but businesses are digital now. The way sales are conducted must modernise too. In most companies, sales teams are somewhere on the journey below:

Sales scratches out their own leads by prospecting their networks, sending one batch emails. off or (2) Marketing turns over long lists of leads, which are typically contacts in your target audience (3) Marketing has established a repeated process of generating MQL, SAL & SQL that yield some measurable returns. They sometime add lead scoring to this mix. On the other hand, we at Adobe GBD are a modern Sales Team of 250+ Digital sellers, supported by analytics and data science teams. We are integrated with Adobe.com digital marketing & engagement funnel and are developing capabilities on picking cues from the customers demographic (who) & behavioral (what) data that they leave on their journey with our business to predict next 'sales action' that will lead to revenue conversions (Future state)

The Challenge:

We are looking for a Sales Leader who is responsible for leading and directing critical initiatives that enable the Inbound Sales team to continue exceeding the defined sales goals and KPIs across the North Americas territory. You would be responsible for the Digital Media portfolio of Adobe. An Ideal candidate would be an inspiring leader with a consistent record of leading successful sales operations on the field or in Digital Sales of reasonable size and possess the ability to turn findings into executable plans. They should proficient with Inbound sales methodologies and has consistent record in handling high-performance teams

What you'll do As a Leader:

  • Managing a of team of 12-15 Sales reps and be accountable for their performance.
  • Leading team by coaching mentoring & motivating the team with a high level of EQ & becoming trusted leader for the team.
  • Should possess strong understanding of Inbound Sales routes of Phones and Chat. Should understand Inbound Input and Output Sales Metrics along with fair knowledge of related technologies and platforms.
  • Driving the highest level of performance from the Sales Manager and at the same time role modelling & instilling Adobe values in the team
  • Drive higher ARR/Call & ARR/Chat as North Star Metric to build a culture of Getting More out of each connect.
  • Building knowledge of Adobe products and services - their features, benefits, prices, and additional services.
  • Developing ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale.
  • Should be able to guide team on going beyond servicing the requirement and upsell/cross-sell on all relevant opportunities.
  • Responsible for feedback loop with the worldwide stakeholders on execution and on pilot/test campaigns to improve effectiveness of campaigns.
  • Work closely with HR teams to recruit and backfill talent requirements for team and process.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.

Job ID: Adobe-R143663
Employment Type: Full Time