Referrals Coordinator

Location: Boston Region
Category: Healthcare
Employment Type: Contract To Hire

Patient Referral Representative - Hospital/Physician Clinic
Location: North of Boston

Job Responsibilities

  • The Patient Referral Representative is responsible for tasks such as the registration and scheduling of patients, verification of insurance, entering of demographic data, etc. specific to referral appointments
  • The Patient Referral Representative is responsible for utilizing phone and multiple EMR databases to verify patients' benefits coverage, insurance, etc.
  • The Patient Referral Representative must be able to work in an environment with a high volume of calls, providing superior customer service skills.
  • Use Microsoft Office Suite (Word/Excel/Outlook/Power Point), medical software, and type 40+WPM

  • Experience healthcare patient access roles including (but not limited to) registration, referrals, reception, customer service, etc.
  • Previous experience with EMRs and updating patient accounts with registration, insurance, demographic, scheduling, and billing data
  • Comfort with utilizing multiple payer portals and online EMR databases

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