PSR x2

Location: Chicago Region
Category: Healthcare
Employment Type: Contract To Hire
Contact: rachel.tracy@addisongroup.com

Patient Customer Service Representative

Job Responsibilities

  • Provide superior high volume patient customer service in a fast paced environment
  • Patient Customer Service Representatives resolve patient inquiries and updates patient accounts
  • Patient Customer Service Representatives use Microsoft Office Word/Excel/Outlook, medical software, & type 40+WPM


Requirements
  • 1+ years patient, medical, or healthcare customer service experience
  • Patient Customer Service Representatives must have prior experience performing high volume patient customer service phone calls
  • Patient Customer Service Representatives must have prior experience updating patient accounts with registration, insurance, demographic, scheduling, and billing data
  • Patient Customer Service Representative must have high volume in person and phone patient customer service experience
  • Patient Customer Service Representatives must demonstrate proficiency with Microsoft Office Word/Excel/Outlook & electronic medical records (EMR) software
  • Patient Customer Service Representatives must demonstrate ability to type 40+WPM required (alphanumeric & 10-key typing)


Why choose Addison Healthcare?
  • Pay : We negotiate high salaries using US Bureau of Labor Statistics
  • Benefits & Bonuses : You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  • Permanent Employment : The majority of Addison Healthcare job openings lead to potential permanent employment
  • Connections : You connect directly with hiring managers from renowned hospitals and physician groups
  • Options : You are presented multiple employment options near your home
  • Professional Development : You are provided hiring process advice, resume revision, and employment term negotiation


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