Insurance Follow Up Representative (20)

Location: Philadelphia Region
Category: Healthcare
Employment Type: Contract To Hire

Do you want to impact patient lives by joining a successful healthcare company? If so, please contact us today to discuss this opportunity!

Job Responsibilities

  • Process unpaid accounts by contacting insurance companies via web portal or phone
  • Process denied claims
  • Follow up on accounts for underpayments, overpayments, and refunds
  • Collect on Medicare, Medicaid and Commercial payors as well as collect patient outstanding balances
  • Follow up on insurance claim status, resolve denials & rejections, submit re-bills, re-submit claims, and file appeals
  • Establish payment plans, accept payment, and work aging reports
  • Provide superior high volume patient customer service in a fast paced environment
  • Use Microsoft Office Word/Excel/Outlook, medical software, payer portals, and type 40+WPM
  • Remain compliant with HIPPA and other State and Federal regulations


  • 1+ year performing medical insurance collections for professional or facility services
  • Must have prior experience collecting on Commercial Payors. Additional experience with Medicaid or MCO's is a plus
  • Prior experience following up on claim status, resolving denials & rejections, re-billings, re-submitting claims, & filing appeals
  • Must have prior experience managing accounts receivable and accounts payable
  • Microsoft Office Word/Excel/Outlook, payer portals, and electronic medical records (EMR) software experience

Meet Some of Addison Group's Employees

Alli W.

Business Development Manager, Addison Group Healthcare

Alli works within Addison’s Healthcare Department, seeking to build relationships with new clients while successfully maintaining existing relationships with hospital systems, physician practices, and other companies.

Jason D.

Branch Manager, Finance and Accounting Contract Division

Jason oversees a group of business development managers and recruiters, seeking to grow and maintain client and candidate relationships while fostering ongoing trust and collaboration.

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