Insurance Follow Up Representative (20)

Location: Philadelphia Region
Category: Healthcare
Employment Type: Contract To Hire
Contact: HCCAdResponsePhil@addisongroup.com

Do you want to impact patient lives by joining a successful healthcare company? If so, please contact us today to discuss this opportunity!

Job Responsibilities

  • Process unpaid accounts by contacting insurance companies via web portal or phone
  • Process denied claims
  • Follow up on accounts for underpayments, overpayments, and refunds
  • Collect on Medicare, Medicaid and Commercial payors as well as collect patient outstanding balances
  • Follow up on insurance claim status, resolve denials & rejections, submit re-bills, re-submit claims, and file appeals
  • Establish payment plans, accept payment, and work aging reports
  • Provide superior high volume patient customer service in a fast paced environment
  • Use Microsoft Office Word/Excel/Outlook, medical software, payer portals, and type 40+WPM
  • Remain compliant with HIPPA and other State and Federal regulations

Requirements

  • 1+ year performing medical insurance collections for professional or facility services
  • Must have prior experience collecting on Commercial Payors. Additional experience with Medicaid or MCO's is a plus
  • Prior experience following up on claim status, resolving denials & rejections, re-billings, re-submitting claims, & filing appeals
  • Must have prior experience managing accounts receivable and accounts payable
  • Microsoft Office Word/Excel/Outlook, payer portals, and electronic medical records (EMR) software experience


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