Desktop Engineer

Location: NY / JC Region
Category: Information Technology
Employment Type: Direct Hire

JOB TITLE: Desktop Engineer


Main Skills: Desktop Imaging, Preparing Master Client OS Images, Configuring and deploying Client Packages (SCCM preferred) and Group Policies, Windows Server and Desktops, Citrix Xen Desktop, Law firm experience.


  • Manages and is responsible for the development and delivery of Legal Desktop Applications, Physical and Virtual Desktops through Local and Remote Access systems (Citrix/Cisco VPN).
  • Implements and maintains supporting systems and architecture to ensure a secure, highly-available and stable workstations for the firm.


  • Maintain, Administer, Implement and Support:
  • Client Endpoint Systems and Operating Systems:
  • Virtual Desktop Infrastructure (Citrix Xen Desktop)
  • Physical Desktop/Laptop Configurations (Windows 7/10)
  • Thin Client Endpoints including Mobile Devices
  • VDI Infrastructure (Citrix)
  • Including the Xen Desktop Farms (Production & Development), Provisioning Services and supporting Hypervisor Infrastructure.
  • Remote Access Interfaces - Citrix Web Interface Servers, NetScaler.
  • XenApp Application Delivery
  • Group Policy Objects/Group Policy Preferences
  • Preparing Master Client OS Images
  • Management of Group Policies on VDI and Physical Environments
  • Provide escalated level support to Help Desk and end users.

Skills Required:

  • Configuring and deploying Client Packages (SCCM preferred) and Group Policies
  • Configuring and troubleshooting Windows Desktops (Windows 7 and 10)
  • Configuring and troubleshooting Citrix or related VDI technologies (Xen Desktop/XenApp)
  • Configuring and troubleshooting Legal Applications
  • Windows Servers (2012/2016) and Desktop products.
  • Provide 24x7 response and assistance for all urgent and related responsibilities.

Education and Experience

  • Bachelor's degree in Information Systems/Technology and/or equivalent work experience.
  • Industry certifications a plus.
  • At least 5 years of experience managing a Microsoft, Citrix, or VMWare network environment.
  • Previous law firm experience

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