Addison Group

Customer Service Representative - Web Support

3+ months agoChicago, IL

Customer Service Representative - Web Support - 100% Remote, At Home!

Are you looking for a position where you will receive company and colleague support, training, and a competitive compensation? You're in the right place!

We are seeking a motivated, professional, and courteous
Customer Service Representative - Web Support Representative to work with our team from the comfort of their home home office!

Our organization offers competitive compensation and benefits, a wonderful workplace culture, continued career growth and advancement opportunities!

Location: 100% Remote, work from home role - office is located in Westmont, IL

Pay: $40-42K

Hours: Monday - Friday, 8am-5pm

Requirements

  • 3+ years of experience in a Customer Support or as a Membership Representative
  • Experience with: PDF & Salesforce

Responsibilities:
  • Serve as a resource for customers who call in to explain webinar / seminar content, what is covered in each seminar, and providing membership information.
  • Sign customers up and process memberships
  • Respond to customers via email, live chats and over the phone
  • Assist members/customers that are needing assistance with logging into their seminars and portals

PERKS:
  • Paid Training
  • Work from home! 100% remote!
  • Yearly bonuses are paid based on team and company performance
  • Equipment fully provided
  • High growth, high visibility role
  • Competitive benefits
    • Benefits: Effective on 60th day of employment
      • Medical, Dental, Vision, Life
      • LT and ST Disability
  • Dedicated 1-1 training
  • Growth potential within the company

Why choose Addison Group?
  • Pay: We negotiate high salaries using US Bureau of Labor Statistics
  • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  • Permanent Employment: Many of Addison's Administrative job openings lead to potential permanent employment
  • Connections: You connect directly with hiring managers from renowned organizations
  • Options: You are presented multiple employment options near your home
  • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation


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Job ID: AddisonGroup-490817