Customer Service Representative

Patient Services Representative

Fort Myers, FL

Patient Services Representative

Job Responsibilities

• Provide superior high volume patient customer service in a fast paced environment
• Patient Customer Service Representatives resolve patient inquiries and updates patient accounts
• Patient Customer Service Representatives use Microsoft Office Word/Excel/Outlook, medical software, & type 40+WPM

• 1+ years patient, medical, or healthcare customer service experience
• Patient Customer Service Representatives must have prior experience performing high volume patient customer service phone calls
• Patient Customer Service Representatives must have prior experience updating patient accounts with registration, insurance, demographic, scheduling, and billing data
• Patient Customer Service Representative must have high volume in person and phone patient customer service experience

• Patient Customer Service Representatives must demonstrate proficiency with Microsoft Office Word/Excel/Outlook & electronic medical records (EMR) software
• Patient Customer Service Representatives must demonstrate ability to type 40+WPM required (alphanumeric & 10-key typing)

• Pay : 29,000k/year or more based on experience
• Benefits & Bonuses : You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
• Permanent Employment : The majority of Addison Healthcare job openings lead to potential permanent employment
• Connections : You connect directly with hiring managers from renowned hospitals and physician groups
• Options : You are presented multiple employment options near your home
• Professional Development : You are provided hiring process advice, resume revision, and employment term negotiation