Addison Group

Customer Service Representative

3+ months agoChicago, IL

Customer Service Representative

Our client is looking to add strong Customer Service Reps to its growing team. Apply Today!

Location: Wood Dale, Illinois
Pay: $18.00/Hour
Job Responsibilities:

  • Provide phone/call center assistance to customers with day to day questions/problems
  • Answer/respond to customer requests in a timely and professional manner
  • Effectively understand customer's concerns and find solutions
  • Receive and enter all types of orders for customers
  • Enter pick-ups, mispicks and damages reported by customers for merchandise being returned
  • Enter credits and research shortages
  • Help solve all concerns
  • Process orders requiring special handling and follow through to ensure deadlines are met
  • Record, track and report daily activities
  • Participate in projects as assigned

Job Requirements:
  • 1-2 years of customer service experience
  • Proficient in Word, Excel and Outlook
  • Professional phone demeanor


Why choose Addison Administrative & HR?
  • Pay: We negotiate high salaries using US Bureau of Labor Statistics
  • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  • Permanent Employment: Many of Addison's Administrative job openings lead to potential permanent employment
  • Connections: You connect directly with hiring managers from renowned organizations
  • Options: You are presented multiple employment options near your home
  • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

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