Customer Service Representative
Our client is looking to add strong Customer Service Reps to its growing team. Apply Today!
Location: Wood Dale, Illinois
Pay: $18.00/Hour
Job Responsibilities:
- Provide phone/call center assistance to customers with day to day questions/problems
- Answer/respond to customer requests in a timely and professional manner
- Effectively understand customer's concerns and find solutions
- Receive and enter all types of orders for customers
- Enter pick-ups, mispicks and damages reported by customers for merchandise being returned
- Enter credits and research shortages
- Help solve all concerns
- Process orders requiring special handling and follow through to ensure deadlines are met
- Record, track and report daily activities
- Participate in projects as assigned
Job Requirements:
- 1-2 years of customer service experience
- Proficient in Word, Excel and Outlook
- Professional phone demeanor
Why choose Addison Administrative & HR?
- Pay: We negotiate high salaries using US Bureau of Labor Statistics
- Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
- Permanent Employment: Many of Addison's Administrative job openings lead to potential permanent employment
- Connections: You connect directly with hiring managers from renowned organizations
- Options: You are presented multiple employment options near your home
- Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation
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