Customer Service Representative

    • Charlotte, NC

Job Title: Customer Service Representative
Location: Charlotte, NC
Pay: $13-$15/hr

Position Scope:

Our client is looking for a personable Customer Service Representative to join their team. Position requires taking a high volume of customer calls, answering questions, and de-escalating customer issues while maintaining professionalism and positive .

Requirements:

  • 1+ years of customer service experience, preferably in a high-volume call center
  • Flexibility to work a non-traditional schedule is a plus
  • Ability to de-escalate and resolve customer service issues.
  • Exceptional knowledge and ability to use Microsoft Office software, email software (Outlook) and other computer software as required.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to work closely with clients and peers to continually understand and anticipate their needs Excellent computer skills and strong typing abilities, with a high degree of accuracy in both spelling and grammar.

Why Choose Addison Group?
  • Benefits : You are eligible for medical, dental, vision insurance benefits and 401K.
  • Permanent Employment : Many of Addison's job openings lead to potential permanent employment
  • Connections : Addison Group has been in the Chicago market since 1999 - we have relationships with a broad range of companies in the Charlotte area and can help you get connected.
  • Options : Our team works to identify great options that meet your requirements for location, company culture and salary.

Addison Group provides clients with exceptional human capital solutions.

Addison Group Company Image


Back to top